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Propaganda and Public Relation...This book represents the first international investigation of military recruit... This book represents the first international investigation of military recruitment advertising, public relations and propaganda. Comprised of eleven case studies that explore mobilisation work in Africa, the Americas, Asia and Europe, it covers mo moreDetails
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Campus Service Workers Support...This unique collection of testimonials, critical essays, and first-hand accoun... This unique collection of testimonials, critical essays, and first-hand accounts demonstrates the significant contribution of campus service workers in supporting the retention and success of first-generation college students.Using a Freir moreDetails
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The History of the United Stat...The History of the United States Civil Service: From the Postwar Years to the ... The History of the United States Civil Service: From the Postwar Years to the Twenty-First Century provides a broad, comprehensive overview of the US civil service in the postwar period and examines the reforms and changes throughout that moreDetails
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Albert of Aachen's History of ...Albert of Aachen's History of the Journey to Jerusalem presents the story of t... Albert of Aachen's History of the Journey to Jerusalem presents the story of the First Crusade (1095-1099) and the early history of the crusader states (1099-1119). Volume 1, The First Crusade, is a long and richly detailed account of events well moreDetails
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The Diary of a Manchu Soldier ...Providing original insights into Chinese military history, Nicola Di Cosmo giv... Providing original insights into Chinese military history, Nicola Di Cosmo gives an annotated translation of the only known military diary in pre-modern Chinese history, providing fresh and extensive information on the inner workings of the Ch'ing moreDetails
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Newnes Building Services Pocke...Newnes Building Services Pocket Book is a unique compendium of essential data,... Newnes Building Services Pocket Book is a unique compendium of essential data, techniques and procedures, best practice, and underpinning knowledge. This makes it an essential tool for engineers involved in the design and day-to-day running of mec moreDetails
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Public Service Logic: Creating...This bookis based upon and extends the theoretical and empirical work of the a... This bookis based upon and extends the theoretical and empirical work of the author over the last decade. It integrates material deriving from his previous conceptual and empirical work in this field, together with new empirical evidence from emer moreDetails
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Booms and Busts: An Encycloped...This timely and authoritative set explores three centuries of good times and h... This timely and authoritative set explores three centuries of good times and hard times in major economies throughout the world. More than 400 signed articles cover events from Tulipmania during the 1630s to the U.S. federal stimulus package of 20 moreDetails
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Natural Law and Religious Free...Every successive generation finds fresh reasons for the study of natural law. ... Every successive generation finds fresh reasons for the study of natural law. Current interest in the natural law may well be due to a pervasive moral pessimism in the Western cultural context and wider contemporary geopolitical challenges. Those moreDetails
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The Book of My Son Reuben: A P..."I wish I had not had to write this book because then my lovely son Reuben wou... "I wish I had not had to write this book because then my lovely son Reuben would still be alive," says David Cohen. "He was adorable, formidably intelligent, a loving son, a loving brother. He died far too young. He had the bad luck to have two gr moreDetails
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Opportunities for Reference Se...This book, first published in 1991, explores the changing roles of reference s... This book, first published in 1991, explores the changing roles of reference services and offers advice and practical ideas to guide librarians through the increasingly tangled maze of duties being thrust upon the reference staff. Although the eve moreDetails
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The Official History of the Br...This first volume of the Official History of the UK Civil Service covers its e... This first volume of the Official History of the UK Civil Service covers its evolution from the Northcote-Trevelyan Report of 1854 to the first years of Mrs Thatcher's government in 1981.Despite current concerns with good governance and po moreDetails
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Service Management and Marketi...This book explores the service economy and challenges that all organizations f... This book explores the service economy and challenges that all organizations face as goods and services make way for a world where customers (B2C) and businesses (B2B) seek seamless, thoughtful, and exceptional experiences. This book introduces re moreDetails
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Negotiating Critical Literacie...How can teacher educators engage pre-service and in-service teachers in learni... How can teacher educators engage pre-service and in-service teachers in learning about and framing their teaching from a critical literacy perspective? What does this mean? Why is it important? To address these questions, this book offers a theore moreDetails
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Emotional Labor: Putting the S...Most public service jobs require interpersonal contact that is either face-to-... Most public service jobs require interpersonal contact that is either face-to-face or voice-to-voice - relational work that goes beyond testable job skills but is essential for job completion. This unique book focuses on this emotional labor and w moreDetails
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The Service-Oriented Media Ent...Companies worldwide are rapidly adopting Service-Oriented Architecture (SOA), ... Companies worldwide are rapidly adopting Service-Oriented Architecture (SOA), a design methodology used to connect systems as services, and Business Process Management (BPM), the art of orchestrating these services. Media organizations from news o moreDetails
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Service Leadership: Leading wi...Service Leadership offers students, researchers, and leaders a leadership mode... Service Leadership offers students, researchers, and leaders a leadership model originating in the service economy - but which is gaining ground in all sectors and industries - explained by experts that were key actors in that origination moreDetails
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The Official History of the Br...This second volume of The Official History of the British Civil Service explor... This second volume of The Official History of the British Civil Service explores the radical restructuring of the Civil Service that took place during the Thatcher and Major premierships from 1982 until 1997, after a period of confusion a moreDetails
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Risk Management and Public Ser...School education reform is a dynamic process. It takes place in the context of... School education reform is a dynamic process. It takes place in the context of changing institutional structures including society, economy, politics, legislation, and technology. Yet, there can be poor awareness of risk, particularly social risk, moreDetails
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Co-Production and Public Servi...This volume compiles a dozen essays, by one of the most prolific proponents of... This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a moreDetails
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