Outstanding: 9.5/10
2,533 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.5 /10
  • Product availability
    9.8 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.7 /10
  • Variety of shipping options
    9.2 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.6 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.6 /10
  • Product met expectations
    9.8 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: Tom

    Great choices, great prices and reliable delivery.

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  • 10/10 Review by: Charlie

    The website is very easy to use and purchases always arrive in good time. I have always found the Whiskey Exchange to be very reliable, with an excellent choice, I would recommend to anyone.

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  • 10/10 Review by: Pinkystan

    Good customer journey throughout and easy to use.

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  • 10/10 Review by: Simon Hawtin

    Hello, I purchased a lovely 16yr old Glen Moray from your website for a friend who invited us up to his home in the Highlands. I was very pleased with everything, no particular comments. I'd be very happy to win the 100 !! :-) Simon

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  • 10/10 Review by: laurel

    I was so excited to find this whiskey on line- when I was in Scotland and went to the distillery-I was told I couldn't buy any and bring it back to the States with me. This is the second time I have ordered a few bottles and it arrived very quickly !

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    While we were on a trip to Scotland from the U.S. we visited the distillery where the whiskey was made but they told us they could not ship the bottles to us. I contacted the Whiskey Exchange on line and found exactly the same item , ordered twice through them, an the delivery was very fast!

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  • 10/10 Review by: FrankEric

    These guys are great. We love spiced rum and the range here is second to none, with great prices. Also the only place to go for Professor C cherry brandy. Can't recommend they highly enough.

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  • 10/10 Review by: cate

    purchased items from the whisky exchange numerous times quality and delivery always been faultless items arrive in good condition and on time

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    Have ordered goods before and found to be the highest quality , good service and prompt delivery

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  • 10/10 Review by: MarkoN76

    High quality selection and fair prices. Always an enjoyment to shop and the best part is that you get no "shopping hangover" no mather how much you spend!

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    Very good selection and fair prices. The vintage bottles from past decades are a nice bonus to the selection.

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  • 10/10 Review by: SpitnPolish

    Excellent range of whisky at very competitive prices. Delivery has always been prompt and service over the last six years has been faultless.

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  • 10/10 Review by: izzy

    I have been a regular customer for the last six months or so always buying a variety of high quality hine brandy and can highly recommend the service and the impecable customer services in all aspects,which in fact i have made to my friends and aquaintances

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    have been a customer for the last year and will continue to be, regularly

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  • 9/10 Review by: GM

    Great choice & easy to order from

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  • 10/10 Review by: The BOSN

    Can not wait to get my purchase. I am Very Happy to find you on the internet and your Web Site is Great, Thank You.

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  • 10/10 Review by: Fuzzy

    Very easy to deal with and very good delivery

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  • 10/10 Review by: Guada

    Allways great service and products. Very pleased as costumer!

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    Great, as allways. Thanks!

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  • 10/10 Review by: Chris1066

    Great service, fast delivery and superbly packed.

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  • 10/10 Review by: Cocktail Shaker Boys

    I've ordered stuff online over a few years now with the Whisky Exchange. The website is easy to use and the charges are clear. The other key feature for me is the wide range of products, which is good for me as I often order unusual products.

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  • 10/10 Review by: Michael

    TWE offers a perfect Service Quality - good offers, high product availability and a very high process quality from online order to door delivery. Keep on that way and I will return regularly.

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  • 10/10 Review by: Rachel

    Great, fast service with clear details on the website.

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  • 10/10 Review by: Whiskey drinker from Finland

    Best place to order whiskey.

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  • 9/10 Review by: TomSmith

    Some drinks no longer available.

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