Outstanding: 9.5/10
2,489 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.6 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    9.0 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.6 /10
  • Variety of shipping options
    9.2 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.6 /10
  • Product met expectations
    9.7 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: Henryhughes96

    I loved the design of the website and the layout was easy to use in order. Also great that they take American Express as it makes it much easier and means I can claim back my reward points

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  • 10/10 Review by: Verified customer

    Good site good selection of products.

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    Good website good products good service.

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  • 10/10 Review by: LITTLEMISS

    always use whisky exchange to buy gifts from family and friends always reliable competitively priced and good delivery highly recommended

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  • 10/10 Review by: Andy.T.

    Very complete shopping experience for Single Malt Whisky that could only be bettered by visiting the shop.

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  • 9/10 Review by: naresh

    Having a person to talk to to clear any issues before online purchase clinched the deal for me. Parcelforce instils confidence further. hope delivery is as stated.

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  • 10/10 Review by: Seswick

    Couldn't ask for anything more! :)

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  • 10/10 Review by: Orcaborks

    Great site for buying spirits A1

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  • 10/10 Review by: Lemonie

    This seems like a very good company.

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  • 10/10 Review by: Rachel

    Quick and easy service, reasonable prices - happy to see this product sold here.

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  • 9/10 Review by: Verified customer

    I am pleased to see the good amount of variety of beverages on retail from The Whiskey Exchange and the competative prices they offer, keep it up. I will be perchasing from here again in the near future.

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  • 10/10 Review by: T. Yaku

    Thank you for your nice bottling!

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  • 9/10 Review by: Olli

    I would appreciate a more detailed description of the whiskys. It would also be great if you could zoom back the products for a more detailed view. Thanks

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  • 10/10 Review by: Russ

    As always, A pleasure to visit in London and a wonderful website to visit at home.

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  • 10/10 Review by: LFlight

    Very easy to use, informative and great selection.

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    The website is extremely easy to navigate, the prices are competitive, my order came well within the time allocated and in perfect condition, I loved the personal touch of knowing who packed the order! My partner drinks dark rum and this 15yr old rum was perfect for him as a News Years Day present! I will most definitely use again, thank you.

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  • 10/10 Review by: Verified customer

    Great site but some tasting notes need to be added to more of the whiskeys.

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  • 10/10 Review by: Dodgy decorator

    Secure, efficient, Good variety

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  • 10/10 Review by: CB

    awesome selection

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  • 10/10 Review by: Dhiren

    The Whiskey Exchange is brilliant flawless service, advice & simply the best. the staff are very friendly & knowledgeable too.

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    This is the best place to purchase all your drinking pleasure products great prices & amazing service & product range supported by equally great staff. I have been a customer from the start & will continue to be in the future. Great job Whiskey Exchange.

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  • 10/10 Review by: balvenieby


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  • 10/10 Review by: Nanavan

    Excellent all round . Would use again

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