Outstanding: 9.4/10
2,620 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.4 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.7 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.3 /10
  • Product met expectations
    9.7 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: BOSS DEE JAY

    The Whiskey Exchange is a good place to find new and existing beverages for friends and family.

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    The Whiskey Exchange always has a rich and various selection of drinks that I want to try but never have the time or money but always a good site to visit for gift ideas!

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  • 7/10 Review by: jon

    There was a little ambiguity on the sales page that inferred there might be more to this "deal" than meets the eye... I'm hopeful of a little surprise!

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    I thought the item description was a little deceptive, as it alluded to a bargain to be had. The item was a back friday deal, and rather than a lower price, the deal offered a higher price with some ambiguous comments which led numerous buyers to believe there would be an added benefit or perk wen buying. This was not the case

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  • 10/10 Review by: Debs

    It would be great to have free delivery

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  • 10/10 Review by: Islay-lad

    Great website and great variety of Whiskey

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  • 9/10 Review by:

    Perfect shopping experience in one word

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  • 10/10 Review by: Tractorboy1948

    Great site to shop from. Where else can I go to get my favourite whiskey. Delivery always on time.

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    No better place to purchase my favourite tipple

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  • 10/10 Review by: Buying for dad

    Amazing site, excellent service

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  • 10/10 Review by: Verified customer

    I saw an advertisment for the non alcoholic gin and had to try it , I can't wait .

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  • 10/10 Review by: Lou

    It's nice to be able to get free delivery as it makes Whiskey exchange cheaper than other competitors and I would rather buy from them but money does have to come into the equation. Always a great service and have enjoyed visiting the store in London.

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  • 8/10 Review by: softvark

    Generally compete with Master of Malt for my business (about 1000 p.a.) and MoM usually triumph by being a fraction cheaper for identical products and measurably cheaper on shipping - MoM are also more savvy in terms of their attitude and presentation, though that rock n roll approach will not suit all. On this occasion I was encouraged to buy from TWE by a "come back to us and we'll give you free delivery" offer, and discovered that 3 of my whisky staples were in fact cheaper than MoM and Amazon for a change, so stocked up. Sorry to be mercenary but times is 'ard Guv.

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  • 10/10 Review by: Scott

    From what I have seen so far The Whisky Exchange is a well oiled machine! Quick, efficient,easy to use website, stress free to buy from and extremely helpful!! Thank you!

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    Fantastic service thank you!!

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  • 10/10 Review by: DrLex

    An impressive selection of spirits, several of which impossible to get anywhere else, and for truly competitive prices. The of spirits! Couldn't do without it.

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  • 10/10 Review by: Ram

    Great range of products and offers

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    Always seem to have a great ranger of whisky available , still trying to get used to the layout of the new website

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  • 9/10 Review by: Verified customer

    Everything was fine. It would have been good to know the duty charged for alcohol imported into Australia. But then again, if you want the product you have to pay! Thanks for having it available.

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  • 10/10 Review by: subby

    always able to order something different that isn't in local shops, delivered to my door. Great service all round, always seem to have in stock what I want

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  • 10/10 Review by: Bee

    Live long & perspire

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  • 10/10 Review by: Happy Customer

    Excellent website

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  • 10/10 Review by: Hanna

    Always good products, service, delivery and prices.

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  • 10/10 Review by: jonty

    I found it very easy to navigate around the website

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  • 10/10 Review by: swift

    just perfect

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