Outstanding: 9.5/10
2,553 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.7 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.6 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.4 /10
  • Product met expectations
    9.8 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: Emm

    Brilliant service. Wonderful selection. Always delivered promptly and well packaged. I always use the whisky exchange for my fiances gifts. Thats why he loves me so much :)

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  • 10/10 Review by: SteveG

    An easy to use website with a great range of mid range to high end products. With informative information on every product which make choosing a Whisky easy.

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  • Review by: leate

    I would like to know the cost of each item in U.S.A. dollars before I decide to purchase.

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  • 9/10 Review by: Verified customer

    Great customer service. I'm just really hoping thato I van get my have on a Yamazaki 18.

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  • 10/10 Review by: Verified customer

    very clear and easy to use website with fantastic range of stock . good packing and very safe delivery

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  • 10/10 Review by: Darran

    Has a large selection of Whisky at very reasonable prices

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  • 7/10 Review by: Jim

    The whisky exchange offers a wide variety of spirits at very reasonable prices and reasonable delivery charges, and secure/responsible delivery.

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  • 10/10 Review by: Sunrise

    I use the Whisky Exhage or special purchases as the range they offer is excellent and very good value for money,they always offer sound advise if needed and the purchases are aways delivered well packaged and on time,a first rate service all round an I will continue using them.

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  • 10/10 Review by: Stocky

    Excellent site. Great range, great prices. I have already recommended to numerous people and will continue to do so.

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  • 10/10 Review by: Kavi K Shah

    Its a highly recommend store.They have got a wide selection of different liquor.The pricing is also good and they are very transparent about all the price also.

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  • 10/10 Review by: Teeks

    I am so very glad that you sell Maker's 46. I've tried to find it for a while but this is the only website that i could find which delivers to the UK. My friend is going to find that he will have perfection for his birthday present.

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  • 10/10 Review by: Verified customer

    For the most part TWE has the best prices online and better than most stores.

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  • 8/10 Review by: nic

    Buying this as a birthday gift to be delivered straight to the recipient, so I would have liked a 'this is a gift option at checkout (not simply the ability to add a gift card, but the assurance that pricing details wouldn't be included and perhaps the option of gift wrapping).

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  • 9/10 Review by: AC

    Can you please include VAT in your prices please.

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  • 10/10 Review by: Verified customer

    Fantastic site, I use it often for my whisky and rum purchased and often recommend to others as an excellent place to buy from.

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  • 10/10 Review by: Jade

    Really good products always a viable for gifts I always find something unusual and he gift finder is great! Packaging is always great nothing comes damaged even if comes in gift box- delivery is always spot on, couldn't ask for better :)

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    Always find a great range of products for birthdays or special occasions such a great online shop never let down with service or delivery

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  • 8/10 Review by: Ali

    More reviews or information for people who don't know about the alcohol- maybe a ranking system for taste. I struggled to determine a 'good' tequila that I was purchasing as a gift.

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  • 10/10 Review by: Kev

    great site, hic

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  • 10/10 Review by: Chrissie

    I get a regular news letter and enjoy looking at it, my husband is the whisky drinker, he doesn't like the really peaty malts so the tasting notes are handy for me. I have bought him 2 malts today one from me for our Silver Wedding Anniversary and the other for Fathers Day from our 2 little King Charles Cavaliers who just adore daddy!!

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    I'm not a great lover of whisky but I know my husband prefers not to have a smoky one, I loved the tasting notes and went through quite a few putting any I though suitable into My Wish list, I then looked at those and decided from there which I though he might fancy. Can be a wee bit awkward navigating round and finding My Wish list but I eventually got the hang of it and he's delighted with my choices, he says he's up to his armpits in whisky now so no more till Christmas, our Silver Wedding on 15th June and Father's Day were close so he got 2 bottles one from me for our anniversary and our very clever little Cavalier King Charles Spaniels, Finlay & Lady, bought him the other, they just love their daddy!!

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  • 9/10 Review by: Per

    I find the services of TWE to my full satisfaction.

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