Outstanding: 9.5/10
2,655 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.4 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.9 /10
  • Variety of shipping options
    9.0 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.1 /10
  • Product met expectations
    9.7 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: Taplen

    Great places to find great whiskey.

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  • 10/10 Review by: Mick

    Amazing variety without equal. Prices highly compatitive albeit rarities will command a fair price.

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  • 10/10 Review by: Raj

    I work in the drinks industry and am really amazed at the fantastic selection always on offer at thewhiskyexchange. A delightful easy to use online site with a very efficient service. I would definitely recommend this to everyone I know and everyone I meet. Keep up the great work.

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  • 10/10 Review by: Taffoldie

    Site found on web search...very accessible ..easy to use with excellent product variety

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  • 10/10 Review by: Verified customer

    Great website easy to navigate, good description of the whisky's even though i would like a few more shipping options for foreigners

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  • 10/10 Review by: Shaggy

    Excellent quality, never had a late or dammaged parcel. Ordered from them dozens of times and always spot on

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    Always provide great products, never damaged and always on time. The only kicker is I keep leaving things too long to buy and then they go out of stock! But quite often I find things come back in soon enough

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  • 8/10 Review by: Verified customer

    It's a shame they don't offer a gift card option to go with the purchase. This was a birthday present purchase but there was no way to say who it was from.

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  • 10/10 Review by: Sadchap

    Nice easy site to use, product are always displayed very well with good descriptions. Reviews are always very good and helpful when making your choice. Finally everything bought has always been packaged very well and when received have never been damaged in anyway. If you're looking for your usual tipple or something new to try this is where you will find it.

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  • 10/10 Review by: tomekki

    Great whiskies!

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  • 10/10 Review by: cat

    great place to buy whisky

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    Great way to select whisky. I particularly appreciate the comments and reviews.

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  • 9/10 Review by: Verified customer

    I have ordered whisky from whisky exchange on several occasions. They are very good to meek sure that what you have ordered is what you get. Customer service second to none, I have always been very happy with all my purchases. Also the choice is usually far better than other sites and prices competitive .

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    I have always been pleased with all the orders I have placed over the last few years. Customer service gas always been exceptional, all my orders have been delivered on time and in good condition

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  • 10/10 Review by: Sued3

    What a fantastic transaction! It worked out so well...I now want a bottle of Rhubarb Gin for myself! Very classy Gift card to accompany the gift for just a few penny's. My sister was delighted, and so was I.

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  • 10/10 Review by: Verified customer

    I and other members of my family have used this site many time - it is the to go to site when you want something different!

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  • 10/10 Review by: nobody

    Great range, mostly reasonable prices, good service! TWE is in my top 3 of liqueur shops online

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  • 10/10 Review by: Pootle

    Fantastic website and fantastic products, makes me feel like a kid in a sweetshop

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  • 10/10 Review by: chrissy19853

    P&please should be lower

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  • 10/10 Review by: Kekec

    Dissapointing selection of eau-de-vie from outside France, there are numerous producers, especialy from Balkan states that make exceptionally good stuff.

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  • 10/10 Review by: Melons

    Fab service, I dont know much about whiskey but my boyfriend has been over the moon with the bottles he has received great info and the engraving in beautiful. Will deffo use this website/company for every b'day xmas and valentines day. :)

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  • 10/10 Review by: Verified customer

    Living in NZ we really appreciate a reliable online supplier to deliver gifts to friends and family in the UK. We are confident that they will deliver!! Thanks.

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  • 10/10 Review by: Verified customer

    great range of products at competitive prices. Often have good offers on. I like the tasting notes as they help me make a selection.

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