Outstanding: 9.4/10
2,645 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.4 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.8 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.1 /10
  • Product met expectations
    9.7 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 8/10 Review by: Tommy

    More promotions/discounts are welcomed!

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  • 10/10 Review by: Gems

    Fantastic customer service, first class process very impressed. Quick, secure easy payment system.

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  • 9/10 Review by: greg

    The best whisky shop I know. Packaged bottles would survive earthquake. If delivery prices were bit smaller I would order more of cheap whiskies. Normally I order expensive ones where I qualify for free delivery.

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  • 9/10 Review by: big boy

    A happy customer so far now waiting delivery.

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  • 10/10 Review by: Verified customer

    Great website, easy to use. Love their selection of rum. A tad pricier in comparison to other sites for which I've scoured through the internet but it's perfect as a one stop/shop portal.

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    Great website. Exceptional products.

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  • 9/10 Review by: Brian

    Your ease of shipping to the US made the experience excellent. Thank you.

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  • 10/10 Review by: Sarah G

    Very impressed. Needed a present fast, found exactly what I wanted and went straight through purchase without a pause. Nice crisp clear transaction!

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  • 10/10 Review by: Jordan

    Great site and products and is where we get all our "unusual" drinks from.

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  • 10/10 Review by: Mintymoo87

    Great shopping experience and had a few products I've not been able to source anywhere else. Will be using again!

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  • 9/10 Review by: Timmo

    Will have more to comment after delivery, however, experience fine so far.

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  • 9/10 Review by: George

    Not quite as cheap as some of the alternatives, but what I wanted wasn't in stock elsewhere

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  • 10/10 Review by: Joff

    Great Internet buying experience

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  • 9/10 Review by: bigdave

    Great site with plenty of variety from the least to the most expensive with good range of delivery options.

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  • 9/10 Review by: Venk

    Excellent company. Well known. Good range of products, and well stocked. Good standard of care.

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  • 10/10 Review by: Spaniel

    Great for drinks not available locally.

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    Great choice on offer, fast well packaged delivery

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  • 10/10 Review by: Forbesy

    Always excellent service and fair prices. Always recommend to other whisky drinkers

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  • 10/10 Review by: Rozz

    The first time I came to the whiskey exchange, was to track down a bottle of whiskey my Father had tried when he was just 18, and had difficulty finding it. I came here, and there it was, Johnny Drum, since then I come back each Christmas to buy from the very rare and best selections of whisky. X This year we tried a new one, we can't wait for it to arrive. X

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  • 10/10 Review by: WickensS

    Great range of products and delivery options, not the cheapest though so i do hope delivery is as promised

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  • 10/10 Review by: AlexC

    Excellent selection of goods means you can always find something new as a gift. My husband absolutely loves this place. As for me, makes present-buying easy!

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    Always pleased with whatever produce we've ever purchased as the selection is so great.

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  • 5/10 Review by: Lindy

    Very god site

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