Outstanding: 9.4/10
2,378 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.4 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.3 /10
  • Shipping charges
    7.7 /10
  • Variety of shipping options
    9.0 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.3 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.1 /10
  • Product met expectations
    9.6 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: David S

    I have always been completely satisfied with my purchases from The Whisky Exchange. Really good selection of both Whisky and rums.

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  • 10/10 Review by: Fid

    I have used this site intermittedly over the years and have been impressed with the website the delivery options and the speed of the transaction. Very highly ranked.

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  • 10/10 Review by: AngelD

    My 'go to' place for buying special bottles of Jack Daniel's for my partner. Excellent service, quick delivery. Highly recommended

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  • 10/10 Review by: Kiely

    Brilliant site, great variety and amazing service.

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  • 10/10 Review by: Snaz

    Always good service. Used before and would recommend for value too.

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  • 10/10 Review by: tom

    great site!

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  • 10/10 Review by: marszek

    Very good search and always have a huge stock levels, infomation on the drinks are always helpful when looking for others. Only thing i would like to see is, if possible, some form of search on flavour not just name, smokey, oak, fruity ect or even "similar products" link

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  • 10/10 Review by: Verified customer

    A great site which helps newcomers and seasoned enthusiasts alike. Much more helpful than any shop "expert" I've spoken to

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  • 10/10 Review by: Josh

    Great site, competitive prices, excellent delivery options and to top it all off the gift card service made my gift extra special. Couldn't think any higher of the company.

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  • 10/10 Review by: ibaconi

    Magnificent service! Best selection I've found.

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  • 9/10 Review by: thinreaper

    Free delivery would be nice for orders over a certain amount but either way, prices are fantastic and seem to be cheaper than anywhere else, including Amazon! An amazing range of whiskies on offer and a website that is incredibly, incredibly user friendly. Hands down the best website I've found for ordering whisky, I will definitely be ordering from you again!

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  • 10/10 Review by: Brainyloon

    Straight forward site, easily find what your looking for and they put up some nice choices you haven't thought of. Great site

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  • 10/10 Review by: bigcol

    Excellent service from friendly, helpful people with a wonderful range of very enjoyable products. Prices understandably slightly higher than Tesco and the like but really quite reasonably priced. Excellent communications regarding confirmation of order and dispatch

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    An excellent on line retailer of some rare and interesting whiskies (and ordinary ones too) as well as many other varieties of interesting spirits and liqueurs. Obviously cannot compete with the big supermarkets on price of ordinary whiskies but prices of the rare and interesting ones are fairly reasonable. Excellent delivery service (usually only 2 days without having it use the express service) with very good communications (3 e mails per order, 1 confirming order, 2 confirming that goods are being packed for dispatch that day and 3 confirming dispatch). I would highly recommend this on line retailer to anyone looking for rare or interesting whiskies and other varieties of interesting spirits and liqueurs.

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  • 10/10 Review by: Verified customer

    I found the item I wanted immediately. Very pleased

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  • 10/10 Review by: Trevor

    I think the Whisky Exchange is brill

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  • 10/10 Review by: sm1rny

    Will be ordering again <3

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  • 10/10 Review by: sapphire6

    A pleasure to do business with Whisky Exchange, clear product information, price and various delivery options with identified costs. Parcels come well packaged and items are always well protected. Once registered with Whisky Exchange newsletters keep the client informed at all times of new items or changes in price. Christmas is a special occasion where opportunities exist for real bargains and a competition to suit all tastes. Service is excellent.

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  • 9/10 Review by: Katy

    The website is very clear and the variety is fantastic.

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  • 7/10 Review by: softvark

    Top outfit, yet to disappoint me. True to say they are generally slightly more expensive than the equally excellent Master of Malt but also true that TWE have a more extensive range of rare and discontinued bottlings.

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    TWE - thanks for what you do and how you do it. Sorry I didn't give straight tens but the Black Bottle is simply the new blend (which is average at best) in the old style presentation (as you describe it). However, the inadequacy of the survey questions made such answers unavoidable.

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  • 10/10 Review by: Me. Brown


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