TheWhiskyExchange.com

TheWhiskyExchange.com reviews

Outstanding: 9.5/10
2,352 customers have rated this store since 2007
TheWhiskyExchange.com
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online: sales@thewhiskyexchange.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified

TheWhiskyExchange.com ratings

Summary

  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.6 /10
  • Variety of shipping options
    9.0 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.5 /10
  • Customer support
    9.2 /10
  • Product met expectations
    9.6 /10
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Customer reviews for TheWhiskyExchange.com

  • 10/10 Review by: blunder

    An easy site to use . good delivery service.

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  • 10/10 Review by: Allison

    I have always had good service and their site is easy to use

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  • 10/10 Review by: grecofilia

    I work from home and am available at any timy.

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  • 10/10 Review by: willie

    Very good service and good range of products.

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    Very good service and good range of products.

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  • 9/10 Review by: Bert

    Perfect shop for buying whisky

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    Everything was fine exept the final delivery (in the Netherlands). According to the order I had to sign for it. Cause I was not at home I filled out (on the order) that my neighbours would sign for the delivery. This never happened. The bottle with a value of a few hundred pounds was left at my frontdoor and nobody signed for it.

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  • 10/10 Review by: Verified customer

    Great buying from you.

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  • 9/10 Review by: Roxy

    Used befor would use again

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  • 10/10 Review by: Andrew GC

    When I see a drink in a film or TV show that no one else stock - TWE stock it. Good prices, decent delivery costs and a perfect buying experience. Whiskies, Aquavits, Grappas.........you name it. We will be back!

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    Best place to get quality drinks that are hard to get online.

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  • 10/10 Review by: Mel

    The Whisky Exchange makes it possible to surprise my husband with new products that I haven't been able to locate here in America. So far he has enjoyed each new delicious drop!

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    I have been very happy with my purchases from TheWhiskyExchange. I was able to purchase several items that weren't available here at home and make my husband's Christmas very, merry!

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  • 10/10 Review by: vitosha

    The website is very well presented and easy to understand with interesting background information about whiskey distilleries. The purchase process and delivery options were simple and easy/quick to understand, unlike some online sites. Telephone customer service is also good.

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  • 9/10 Review by: Verified customer

    Best online site for variety and value.

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  • 10/10 Review by: Kazzy

    Fine quality, lots of choice, great fast service and classy web site too. I would never buy Whisky form anywhere else.

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  • 10/10 Review by: MissTres

    Great products and great service - I use The Whisky Exchange often to order gifts for friends and family.

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    I buy items from The Whisky Exchange as gifts for family and friends and am always delighted with the quality of their product. Their communication and speed of delivery is excellent.

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  • 10/10 Review by: Verified customer

    A really classy looking website full of gift ideas and customizations. Easy to find your way around and full of helpful tips and advice on the taste of the spirit.

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  • 10/10 Review by: Becky

    Very good website. Amendments to my order were done efficiently and emails from the staff were very polite!

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    I cannot fault The Whisky Exchange, the product exceeded expectations and the customer service I received was exceptionally quick and straight to the point. Would definitely order from here again. The lady who helped me is called Jacqueline Forbes and she was excellent with her customer service! It came in a big box to ensure no breakages too!The delivery was very quick, I didn't expect to receive my order so fast! I would rate the overall website/purchase/ordering an 11/10! Remarkable!

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  • 10/10 Review by: spookspook

    great service quick delivery

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  • 10/10 Review by: AmericanSpirit

    Really great source for North and Central American spirits that are hard to find in the UK!

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  • 10/10 Review by: Verified customer

    Grew service all around. Thank you.

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  • 10/10 Review by: Bill

    Superb selection, competitive pricing and an easy to use website ordering system. Thanks for the easy method of selecting gifts.

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  • 8/10 Review by: sharabbi

    more competitive prices than supermarkets

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    great variety to fit all wallets

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