Outstanding: 9.5/10
2,664 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.3 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    9.4 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.9 /10
  • Variety of shipping options
    8.9 /10
  • Charges stated clearly
    9.4 /10
Truck Icon

After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.1 /10
  • Product met expectations
    9.7 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for

  • 10/10 Review by: Freddy

    Great site and selection of whiskies. Prices are competitive. Only small niggle is that they don't do free delivery regardless of how much you spend.

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    Well put together website with an excellent variety of choices. Options were well categorised so that I felt I was making an informed decision.

    Shopping Cart Icon
  • 10/10 Review by: Ivan Tolic

    Great customer service, good prices, very helpful staff and nice packaging. Thank you a lot

    Truck Icon
  • 10/10 Review by: L.Parker

    I think that the free delivery threshold should be dropped to below 100.

    Shopping Cart Icon
  • 10/10 Review by: Tshepo

    This is the first time I order from Whisky Exchange and hope it will be a pleasant experience.

    Shopping Cart Icon
  • 10/10 Review by: The Ghost

    Best selection of spirits i've ever found online.

    Shopping Cart Icon
  • 10/10 Review by: Cruisarin


    Shopping Cart Icon
  • 10/10 Review by: Rob

    Shipping /delivery charges seem excessive, especially when multiple bottles are purchased. There is only one shipping option.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Great website easy to navigate, good description of the whisky's even though i would like a few more shipping options for foreigners

    Shopping Cart Icon

    The lokal delevery agent had some problems with the delivery and therefore the parcel was delayed

    Truck Icon
  • 10/10 Review by: Taffoldie

    Site found on web search...very accessible ..easy to use with excellent product variety

    Shopping Cart Icon

    An overall good experience with a great product

    Truck Icon
  • 10/10 Review by: Taplen

    Great places to find great whiskey.

    Shopping Cart Icon
  • 10/10 Review by: Mick

    Amazing variety without equal. Prices highly compatitive albeit rarities will command a fair price.

    Shopping Cart Icon
  • 10/10 Review by: Raj

    I work in the drinks industry and am really amazed at the fantastic selection always on offer at thewhiskyexchange. A delightful easy to use online site with a very efficient service. I would definitely recommend this to everyone I know and everyone I meet. Keep up the great work.

    Shopping Cart Icon
  • 10/10 Review by: Shaggy

    Excellent quality, never had a late or dammaged parcel. Ordered from them dozens of times and always spot on

    Shopping Cart Icon

    Always provide great products, never damaged and always on time. The only kicker is I keep leaving things too long to buy and then they go out of stock! But quite often I find things come back in soon enough

    Truck Icon
  • 8/10 Review by: Verified customer

    It's a shame they don't offer a gift card option to go with the purchase. This was a birthday present purchase but there was no way to say who it was from.

    Shopping Cart Icon
  • 10/10 Review by: Sadchap

    Nice easy site to use, product are always displayed very well with good descriptions. Reviews are always very good and helpful when making your choice. Finally everything bought has always been packaged very well and when received have never been damaged in anyway. If you're looking for your usual tipple or something new to try this is where you will find it.

    Shopping Cart Icon
  • 10/10 Review by: tomekki

    Great whiskies!

    Shopping Cart Icon
  • 10/10 Review by: cat

    great place to buy whisky

    Shopping Cart Icon

    Great way to select whisky. I particularly appreciate the comments and reviews.

    Truck Icon
  • 9/10 Review by: Verified customer

    I have ordered whisky from whisky exchange on several occasions. They are very good to meek sure that what you have ordered is what you get. Customer service second to none, I have always been very happy with all my purchases. Also the choice is usually far better than other sites and prices competitive .

    Shopping Cart Icon

    I have always been pleased with all the orders I have placed over the last few years. Customer service gas always been exceptional, all my orders have been delivered on time and in good condition

    Truck Icon
  • 10/10 Review by: Sued3

    What a fantastic transaction! It worked out so well...I now want a bottle of Rhubarb Gin for myself! Very classy Gift card to accompany the gift for just a few penny's. My sister was delighted, and so was I.

    Truck Icon