Outstanding: 9.5/10
2,523 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.8 /10
  • Prices relative to other online retailers
    8.9 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.7 /10
  • Variety of shipping options
    9.2 /10
  • Charges stated clearly
    9.5 /10
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After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.6 /10
  • Customer support
    9.6 /10
  • Product met expectations
    9.8 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

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Customer reviews for

  • 10/10 Review by: laurel

    I was so excited to find this whiskey on line- when I was in Scotland and went to the distillery-I was told I couldn't buy any and bring it back to the States with me. This is the second time I have ordered a few bottles and it arrived very quickly !

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  • 10/10 Review by: cate

    purchased items from the whisky exchange numerous times quality and delivery always been faultless items arrive in good condition and on time

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  • 10/10 Review by: FrankEric

    These guys are great. We love spiced rum and the range here is second to none, with great prices. Also the only place to go for Professor C cherry brandy. Can't recommend they highly enough.

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  • 10/10 Review by: MarkoN76

    High quality selection and fair prices. Always an enjoyment to shop and the best part is that you get no "shopping hangover" no mather how much you spend!

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  • 10/10 Review by: izzy

    I have been a regular customer for the last six months or so always buying a variety of high quality hine brandy and can highly recommend the service and the impecable customer services in all aspects,which in fact i have made to my friends and aquaintances

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  • 10/10 Review by: Guada

    Allways great service and products. Very pleased as costumer!

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    Great, as allways. Thanks!

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  • 9/10 Review by: GM

    Great choice & easy to order from

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  • 10/10 Review by: Chris1066

    Great service, fast delivery and superbly packed.

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  • 10/10 Review by: Cocktail Shaker Boys

    I've ordered stuff online over a few years now with the Whisky Exchange. The website is easy to use and the charges are clear. The other key feature for me is the wide range of products, which is good for me as I often order unusual products.

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  • 10/10 Review by: Michael

    TWE offers a perfect Service Quality - good offers, high product availability and a very high process quality from online order to door delivery. Keep on that way and I will return regularly.

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  • 10/10 Review by: Rachel

    Great, fast service with clear details on the website.

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  • 10/10 Review by: Whiskey drinker from Finland

    Best place to order whiskey.

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  • 9/10 Review by: TomSmith

    Some drinks no longer available.

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  • 8/10 Review by: Sharon

    I love Lochan ora and the only way to get is from England. It has good service and reasonable prices. Just would like to have them just drop off at door instead of signed for by me.

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    My only complaint is the cost of shipping. Cost more to ship than the product.

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  • 1/10 Review by: Spider

    Great online experience, with just the booze I was hoping to purchase.

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    Fuming mad about paying a additional charge for delivery to Northern Island. This is part of the UK, not abroad. Don't wish any lame excuses, its wrong.

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  • 10/10 Review by: FORBES-Z

    Once again Whisky Exchange do the business.Told me when product was available ,ordered straight away. Thanks Whisky Exchange

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  • 9/10 Review by: Sam

    Purchase was easy and choices made clear.

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  • 5/10 Review by: Verified customer

    This is my fault but I was not aware I could've bought the same bottle down the street for $45 rather than $90 with shipping. I guess I just didn't understand why you were selling it for more when it's a product that sells in all liquor stores.

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  • 10/10 Review by:

    Love it. My order was packed like there were eggs inside.

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  • 10/10 Review by: waterbuffalo

    The layout and ease of the website is superb. The choice and quality of whiskey is just unreal. Excellent !

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