Outstanding: 9.5/10
2,333 customers have rated this store since 2007
  • Address: Unit 7 Space Business Park, Park Royal, London, NW10 7SU, UNITED KINGDOM
  • Tel: 02088389440
  • Online:

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • You Must Register

Delivery Methods

  • Standard Ground
  • International Regular Air
  • Other UK Express Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro
Customer Certified ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.5 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    9.3 /10
  • Product selection
    9.5 /10
  • Clarity of product information
    9.4 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    9.2 /10
  • Shipping charges
    7.7 /10
  • Variety of shipping options
    8.9 /10
  • Charges stated clearly
    9.3 /10
Truck Icon

After order has been received

  • Order tracking
    9.4 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.2 /10
  • Product met expectations
    9.6 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for

  • 10/10 Review by: Verified customer

    Very good website. Amendments to my order were done efficiently and emails from the staff were very polite!

    Shopping Cart Icon
  • 9/10 Review by: sharabbi

    more competitive prices than supermarkets

    Shopping Cart Icon
  • 10/10 Review by: digburt

    A great site that enables me to purchase out of the ordinary whiskey at reasonable prices.

    Shopping Cart Icon
  • 10/10 Review by: Keita

    I drunk Arran fort TWE in Japanese Bar, it was taset sooo good, so I purchased it for me and my friend. looking forward to taste it again.

    Shopping Cart Icon
  • 10/10 Review by: swampy

    Lovely customer service when i called. I spoke to a lovely gentleman who answered my enquiry and guided me through ordering on the internet as in not very confident online. Looking for my product for my Dad as anniversary gift cant wait to see his face.. i will highly recomend your company . Thanks

    Shopping Cart Icon
  • 10/10 Review by: Harley

    Really good delivery service as they text you to see if you are in or not and can drop at a neighbours.

    Truck Icon
  • 10/10 Review by: Brett

    Great site and selection. Looking forward to receiving the shipment!

    Shopping Cart Icon
  • 10/10 Review by: Big Red

    My first time purchasing here , went really well i expect to continue buying from here since i can only find the brand on this exchange.

    Shopping Cart Icon
  • 9/10 Review by: Kyle

    Great selection, fantastic and diverse range of products (not just whisky) simple payment with paypal. Thumbs up. Free Delivery would be even better.

    Shopping Cart Icon
  • 10/10 Review by: Googy2

    Great Web Site easy to navigate and buy what you require at competitive prices

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    Very easy , straight forward buying . Have had problems with other purchases in past but not on this web site

    Shopping Cart Icon
  • 9/10 Review by: Gothika

    So easy to use and to send a present to France! Hoping it all goes smoothly

    Shopping Cart Icon
  • 10/10 Review by: jbd117

    Seemless website - one of the best I've ever shopped at.

    Shopping Cart Icon
  • 10/10 Review by: Dav

    Whiskyexchange is always the most competitive and best place to find the most comprehensive range of products required for both myself and my extend family members.

    Shopping Cart Icon
  • 10/10 Review by: bigsal

    Have found the Whiskey Exchange very helpful and a vast selection of drinks.Most of which are slightly cheaper than most other stores.The website is full of information on brands and offer brands that you cannt get on the high street anymore.Will keep on using The Whiskey Exchange as they are the best online drinks shop i've come accross.

    Shopping Cart Icon

    Have used The Whiskey Exchange before and I have never had any cause for complaint.This time I had to contact customer services with a question and was answered by a very friendly helpful young chap. Will always use The Whiskey Exchange .

    Truck Icon
  • 10/10 Review by: Spares

    This is the second time I have ordered from this company. Products are well priced and there is everything you could think off in an easy format to find.

    Shopping Cart Icon
  • 10/10 Review by: Shumi

    Excellent experience, purchased a bottle of whiskey for a friend's birthday and great that it will be delivered to him direct.

    Shopping Cart Icon
  • 10/10 Review by: libby

    Easy company to deal with

    Truck Icon
  • 10/10 Review by: Oliver

    Potential for Armed Forces discount? Even if only on larger orders.

    Shopping Cart Icon
  • 10/10 Review by: Ams

    I was looking for a few drinks for an Xmas present tony dad and they were very easy to find on the site - thanks!

    Shopping Cart Icon