Lovell Rugby

Lovell Rugby reviews

Outstanding: 9.3/10
23,340 customers have rated this store since 2008
Lovell Rugby
  • Address: Mark Ward Accountants Ltd 1st Floor, CEF Building, Broomhill Way, Torquay, Devon, TQ2 7QN, UNITED KINGDOM
  • Tel: 0800 197 2855
  • Online: sales@lovell-rugby.co.uk

Lovell Rugby ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.8 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    9.1 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    8.7 /10
  • Shipping charges
    7.3 /10
  • Variety of shipping options
    8.3 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    9.0 /10
  • Product met expectations
    9.3 /10
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Customer reviews for Lovell Rugby

  • 3/10 Review by: Verified customer

    Bought products from lovell at a higher price than competitors, paid extra for express delivery and it didn't arrive for 48hours - missing my son's rugby trial that they were purchased for!!!

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  • 10/10 Review by: cooper

    Love this site can get big boot for small prices

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  • 10/10 Review by: rlew22

    i absolutely love lovell rugby, i order a lot for my brother due to him being a football and rugby scholar so the boots always have great variety for him also i order a lot of hoodys and jackets for my partner because it has lots of choice and they go up to big sizes. i deffo give lovell a ten

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  • 9/10 Review by: Verified customer

    Bigger sizes are a little limited sometimes especially in replica kit

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  • 10/10 Review by: Verified customer

    good prices and offers simple steps for ordering, overall very pleased. thank you!

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  • 10/10 Review by: Susie

    quick find of a scrum cap for son and good measuring guide - simple to use

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  • 8/10 Review by: Demetrio

    Good.

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    Did not say the size of either of the caps purchased.

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  • 10/10 Review by: christie

    thank you, loads of choice for to pick from, service was great and its quick and easy to make payments on your website.

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  • 9/10 Review by: Verified customer

    fab and friendly

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  • 10/10 Review by: Verified customer

    Bit tricky to complete a survey before recieving the product/ service.

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  • 10/10 Review by: Donna

    I have ordered products - mainly boots for my son from Lovell Rugby many times over the last few years, I am always very satisfied with the products, prices and prompt delivery. I always look at this site first when looking for relevant items and have often recommeded Lovell Rugby to family and friends.

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  • 10/10 Review by: jimmy mufcum

    i find lovells one of the best sites ive ever used for buying quality rugby gear, the prices are excellent, the quality of the goods is as good as you can get and, some of the offers are nothing short of amazing, plus the speed of which the goods are received is better than any other company ive used, ive ordered at least 30 items this year alon (2014) , for myself, family and friends, that tells you what i think of the quality and service that lovells provide,

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  • 7/10 Review by: Brewser

    Love the site, great variety

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  • 10/10 Review by: RugbyMum

    I have never had problems with Lovell Rugby, and would recommend them.

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    I have used Lovell Rugby several times now, I think that they are good value for money, you can always find small present items, and delivery is always quick and efficient.

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  • 10/10 Review by: JTucka

    I've been using Lovell for a couple of years now and have never been dissatisfied with their delivery times, customer service or ordering system. Absolutely brilliant.

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  • 10/10 Review by: Verified customer

    This is one of the best on-line ordering experiences that I have had! The staff could not have been more helpful and patient and did everything possible to help resolve my problem with one of the items ordered.

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  • 10/10 Review by: Verified customer

    Good service you can rely on.

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  • 10/10 Review by: andiecamo

    lovell rugby is great for christmas presents specaily sonslikeminewhoare mad about rugby

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  • 10/10 Review by: Little un

    Very good service every time!

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  • 10/10 Review by: lady

    its reliable and quality of the clothes is fantastic.

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  • 10/10 Review by: jack

    Lovell rugby exceeded my expectations of the product quality, not only is it cheep and nnice looking its also really good quality, lovells checkout survice was quick and easy and i would not hesitate to return and get more rugby clothing

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  • 10/10 Review by: Verified customer

    not knowing anything about rugby teams it would have been difficult to find the right shirt if my daughter-in-law hadn't given me the instructions. ease of using the site though was very easy and the ability to use amazon payment was excellent as they have all my data.

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  • 8/10 Review by: Verified customer

    The only observation I would make regarding the return process is that Lovell should refund postage costs as most other online retailers do. Exact sizes/fit of clothing by distance sellling is a lottery for the customer and to have to pay the return charge and not be refunded the original cost just feels a little bit cheapskate by Lovell. I have no problem having to pay one of the charges. I suppose the customers who buy stuff and endlessly just send it back spoil things for others who genuinely want the purchase but the fit is just not right on that occassion. That is on-line buying. Overall Lovell do a good job. Service and order execution are efficient.

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  • 10/10 Review by: Bob

    Excellent shopping experience.

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  • 6/10 Review by: Verified customer

    My latest order included a discount voucher that didn't process during the payment stag end the waikato rugby jersey I purchased wasn't polyester as stated which is too warm for the queensland climate

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  • 10/10 Review by: DD

    I was extremely pleased with the rugby shirt I ordered for my Grandson. It arrived very quickly and I had a number and name printed in the back.

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  • 10/10 Review by: Big Nige

    Delivery costs are high

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  • 10/10 Review by: Verified customer

    brilliant

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  • 7/10 Review by: jones15

    best rugby site online don't use any others because of its variety and also for the prices that they sell everything.

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  • 9/10 Review by: Verified customer

    I am purchasing Xmas presents for my son

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  • 9/10 Review by: foggyn1

    always a great service and excellent selection

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  • 9/10 Review by: Dragør Rugby Klub, Denmark

    Including this purchase I have now purchased 60 rugbyballs this year but I cannot buy a carry net. Why does Lovell not sell carry nets? Or is it me who cannot find them?

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  • 10/10 Review by: Verified customer

    great store. my clumb mates told me youre store and i dont think im gona shop any where els ever again

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  • 8/10 Review by: Verified customer

    Great site

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  • 10/10 Review by: bounce

    good service very nice merchandise

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  • 9/10 Review by: Trixie

    This is the first time to your site for a purchase. I like the large selection.

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    Ordering from Lovell was very painless. I do feel I could get something comparable in Canada, but it was on a Christmas Wish List.

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  • 10/10 Review by: nicadz

    Great site will use again!!

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  • 10/10 Review by: jamieA

    always good value & service! I've used them for past 10-15 years for both mine & my sons rugby kit. will continue to use ahead of all other companies.

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  • 10/10 Review by: Denise

    Good site for a rugby parent

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  • 9/10 Review by: Verified customer

    Well all being well and I receive them before Christmas as promised , if not I am sure you will here from me

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