Lovell Rugby

Lovell Rugby reviews

Outstanding: 9.3/10
25,255 customers have rated this store since 2008
Lovell Rugby
  • Address: Mark Ward Accountants Ltd 1st Floor, CEF Building, Broomhill Way, Torquay, Devon, TQ2 7QN, UNITED KINGDOM
  • Tel: 0800 197 2855
  • Online: sales@lovell-rugby.co.uk
Customer Certified

Lovell Rugby ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.8 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    9.1 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    8.7 /10
  • Shipping charges
    7.3 /10
  • Variety of shipping options
    8.4 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    9.0 /10
  • Product met expectations
    9.3 /10
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Customer reviews for Lovell Rugby

  • 1/10 Review by: webdarren

    I run an agency that does ecommerce websites and multichannel integrations (e.g. ebay) - I'd love for us to work with you!!

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    No idea when they will arrive it's been a week and a half. Just want my money back now.

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  • 10/10 Review by: Verified customer

    Cool

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  • 8/10 Review by: Verified customer

    Lovell usually have a good choice at reasonable prices, generally better than the sports shops although not necessarily for the latest items, but I don't want the latest items just good value for training gear, the only problem is always having to resent when going back from looking at a product.

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    For once I was not impressed with the overall quality and sizing of items bought

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  • 10/10 Review by: takeshi

    size guideline would like to be more explained in detail.

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    customer service (Richard) is very kind and react very quickly to my question. very satisfied!!

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  • 10/10 Review by: Chuggs

    good all round services at bargin prices

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  • 10/10 Review by: Verified customer

    Very good website and easy to purchase from. I have selected a personalised item which i understand will take some time but would have liked the option of choosing the express delivery service so i could get it as soon as it's ready (i don't think that option was available or wasn't obvious it it was).

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  • 10/10 Review by: Paddytheninja

    Love this website I just wish I could buy more

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  • 10/10 Review by: Ad

    Easy to find what you are looking for and the only site I will by rugby gear from. Thank you

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  • 7/10 Review by: Loko007

    The only problem I found was clicking back to when putting items in my basket . Found the system frustrating to get back to where I was .

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  • 10/10 Review by: Bne's Mum

    On both occasions Lovell have more than met my expectations. I am very happy with their service and would definitely use them again

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  • 10/10 Review by: Babis

    great site with great products and great prizes, especially for somebody like me living in germany which isnt a big rugy nation^^

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  • 10/10 Review by: LoubyLou

    Much easier to navigate/order on a computer. I have previously used my iPad and it is much less user-friendly. Otherwise great products and great service!

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  • 10/10 Review by: Verified customer

    As always I have pruchased high class goods, with a high class service.

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  • 10/10 Review by: Lexidata

    Great site, awesome prices!! I wish you had bundle promotions too.

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  • 9/10 Review by: Popey

    Great store. Much better than the Rugby Store

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  • 10/10 Review by: Roger O

    I have used Lovell Rugby many times and I'm always very impressed.

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  • 9/10 Review by: Verified customer

    First place I go to for rugby stuff. Top service fully rate it. Only downside is not enough Rugby League stuff

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  • 7/10 Review by: JulieD

    Almost every aspect of my purchase was excellent apart from Lovell sending the package to me rather than the delivery address requested which meant it arrived on a bank holiday Saturday too late for me to resend to my son for his birthday on the Tuesday plus the additional postage. Quite annoying!

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  • 6/10 Review by: SJRSUPERSTAR

    Biggest disappointment was paying 14.60 to return the goods as none fitted

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  • 10/10 Review by: Hellmouth66

    Easy and efficient, Was trying to purchase originally from SRU store having just come home from the 7s. Their store had a glitch and wouldn't process the order. I remembered a facebook link to Lovell Rugby and presto same kit same price.

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    Great service, great value, wish I'f found them sooner.

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