Frost Restoration

Frost Restoration reviews

Good: 9/10
1,187 customers have rated this store since 2014
Frost Restoration
  • Address: Albion Park Warrington Rd, Glazebury, Warrington, WA3 5PG, UNITED KINGDOM
  • Tel: 01706658619
  • Online: customerservices@frost.co.uk

Insights

Ordering Methods

  • Online
  • Email

Delivery Methods

  • First Class Air (2-3 days)
  • Standard Ground

Payment Methods

  • Mastercard
  • Visa
  • Other Paypal
Customer Certified

Frost Restoration ratings

Summary

  • Overall rating
    9.0 /10
  • Would shop here again
    9.1 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    8.3 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.7 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.1 /10
  • Design of site
    8.3 /10
  • Shipping charges
    6.8 /10
  • Variety of shipping options
    8.0 /10
  • Charges stated clearly
    9.1 /10
Truck Icon

After order has been received

  • Order tracking
    8.8 /10
  • On time delivery
    9.1 /10
  • Customer support
    8.6 /10
  • Product met expectations
    9.2 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for Frost Restoration

  • 9/10 Review by: AlanK

    A great source of those hard to find car items keep up the good work.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Will definitely be back for more products in the future.

    Shopping Cart Icon
  • 6/10 Review by: mig

    there are so many products available that made it very difficult to find the right information. i only found it after looking on the website and other sites. also, there was not an option to offer the best option. for instance, i bought 2 products, and there is an option to get a kit which include the same 2 products at a slightly less cost.

    Shopping Cart Icon
  • 7/10 Review by: Verified customer

    Generally happy with the purchasing experience. Finding the product was difficult by browsing, would work better with filtering options. Colour of the paint is not easily found and assessed (only a picture of the spraycan cap). Shipping price not very good. The proof of my satisfaction will come with the product. Looking forward to testing it!

    Shopping Cart Icon
  • 10/10 Review by: P.G.

    An excellent service.

    Truck Icon
  • 8/10 Review by: Verified customer

    Some items were listed in quarts and gallons which I don't think are legal. I already emailed the company.

    Shopping Cart Icon

    Box was improperly labelled as fragile, should have been hazardous materials with an UP this way label, some of the hydrochloric acid leaked out despite the plastic container being in a plastic bag.

    Truck Icon
  • 10/10 Review by: Lawrence

    Excellent selection of classic car quality products - quality is key, given how much we enthusiasts spend on our hobby. I do sometimes look for the same product elsewhere to see if it's cheaper, but Frost has such exclusive access and customer service that this rarely happens.

    Shopping Cart Icon
  • 10/10 Review by: peterp

    The range of product is wide and the service excellent. When on he one occasion I did have a query they were very quick to put my mind at rest. The fact that the error was in my reading of the information (and all was well) was handled tactfully and in a friendly manner.

    Shopping Cart Icon
  • 7/10 Review by: Tim

    Very disappointing with the carriage costs as I was led to believe that it was free if you spent over 80. I just hope that this will be deducted before the order is dispatched. I did call the company this afternoon and spoke to a very helpful and knowledgeable lady.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Really good, just wish they had more motorcycle related products

    Shopping Cart Icon
  • 5/10 Review by: Verified customer

    Dissapointed that 2 items I wanted are out of stock and significant price increase compared with the catalogue for a further item.

    Shopping Cart Icon
  • 8/10 Review by: Verified customer

    couldn't find a search option

    Shopping Cart Icon
  • 9/10 Review by: voltman

    Wide range of quality products at competative price

    Shopping Cart Icon
  • 10/10 Review by: gazza

    good choise and value for money

    Shopping Cart Icon
  • 10/10 Review by: Littlenewt

    My last order had an incorrect part sent out, the right item was despatched and they collected the wrong item from me, wasn't an issue and quickly sorted out. Thanks

    Shopping Cart Icon

    Good service

    Truck Icon
  • 9/10 Review by: Verified customer

    I receive your regular updates via email and am impressed by your range and type of products.

    Shopping Cart Icon
  • 9/10 Review by: Bill

    It was easy to locate the product I required via Google and the website is easy to navigate. The reviews help but I would rather see reviews on the product itself rather than the delivery.

    Shopping Cart Icon
  • 2/10 Review by: Greg

    i have been ripped off by your not express delivery previously. 7 days on a 2 day charge is fraud

    Shopping Cart Icon

    excessive charge for fast delivery then late delivery staff think 7 days delivery when 2 day is charged for is acceptable performance I think it is a scam

    Truck Icon
  • 10/10 Review by: Verified customer

    Frost always supply quality products and is my first choice when ever i need restoration equipment

    Shopping Cart Icon
  • 10/10 Review by: Rover 1962

    Very easy to purchase on line will use again

    Shopping Cart Icon