Champers reviews

Outstanding: 9.5/10
148 customers have rated this store since 2011
  • Address: Unit 8 Hurworth Road , Aycliffe business Park, Newton Ayc, DL5 6UD, UNITED KINGDOM
  • Tel: 01325 313 126
  • Online:

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • International Express Air
  • International Regular Air

Payment Methods

  • Mastercard
  • Visa
  • Other PayPal
Customer Certified

Champers ratings


  • Overall rating
    9.5 /10
  • Would shop here again
    9.2 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    8.5 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.6 /10
  • Product availability
    9.6 /10
  • Prices relative to other online retailers
    8.1 /10
  • Design of site
    7.9 /10
  • Shipping charges
    8.0 /10
  • Variety of shipping options
    8.7 /10
  • Charges stated clearly
    9.1 /10
Truck Icon

After order has been received

  • Order tracking
    9.5 /10
  • On time delivery
    9.7 /10
  • Customer support
    9.5 /10
  • Product met expectations
    9.3 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for Champers

  • 10/10 Review by: Verified customer

    Excellent service from Zoe as I had a few problems with payment.

    Shopping Cart Icon
  • 5/10 Review by: mtay

    Delivery very very expensive and if it had not been important to send I would not have made a purchace

    Shopping Cart Icon
    Merchant response:
    Thank you for your feedback, I have looked into your order and delivery to France with a door to door delivery company is a costly service especially with our freight, champagne is heavy and a large parcel. The likes of royal mail will not take such items. Even if they did it would take 1 to two weeks passing between 2 or 3 different companies to get delivered, you would have no insurance and very poor tracking. We only pass on what we get charged from DHL for delivery and make no money in this. Kind Regards The Champersdirect Team.
  • 10/10 Review by: venerable

    Easy to use website and great products.

    Shopping Cart Icon
  • 10/10 Review by: J

    easy website to use.have used the service many times always completely satisfied

    Truck Icon
  • 10/10 Review by: Alana

    I had an excellent experience with Champers Direct. I was travelling in the U.K. for work as I am based in Dubai. I wanted to buy a magnum of champagne as a gift for my friend in Dubai who recently turned 40. I ordered with Champers Direct, I thought the price was very good, the wooden box was a nice touch for a gift, the ease of placing an order was great and it was delivered when it specified it would be. I had a few questions about my order, and when I phoned in, the lady on the other end was very courteous and answered all my questions, she was exceptional. I am extremely happy with the service provided by Champers Direct and I have already recommended them to friends in the U.K. as well as friends who may be travelling there.

    Truck Icon
  • 10/10 Review by: Rob Randerson

    Very easy to use online service with fast delivery options and good selection of goods available

    Shopping Cart Icon

    This was the first time I have used your services and I will be a returning customer because l had a hassle free journey to satisfaction and an all round perfect shopping experience. Thanks. Thanks

    Truck Icon
  • 9/10 Review by: Verified customer

    So far so good - as long as the champagne arrives tomorrow I'll be happy.

    Shopping Cart Icon
  • 10/10 Review by: Sharpie

    Really good service, and great prices too.

    Shopping Cart Icon
  • 9/10 Review by: shirley

    I have used other companies to purchase champagne for friends birthdays but this certainly seems cheaper than others...Easy to use website. I cannot comment on the item until it has been received by my friend. It would be useful to see the finished card and gift before completing purchase

    Shopping Cart Icon
  • 9/10 Review by: Goose

    Hopefully a good site to use . First time buyer so will let you know how it goes .

    Shopping Cart Icon
  • 10/10 Review by: Gasyoga

    Received bottle ourselves which led us to use website. Very happy with choices and a very clear and well presented website. Will definitely use again for special occasions.

    Shopping Cart Icon
  • 10/10 Review by: px3

    Easy to use as allays, will keep coming back.

    Shopping Cart Icon
  • 9/10 Review by: cazzie

    very easy to use and very explanatory. Tried others but this one was the easiest to do.

    Shopping Cart Icon

    made a very excellent 50th birthday present!!

    Truck Icon
  • 6/10 Review by: Verified customer

    Your credit payment engine failed so I need to start the order again. Also I was charged 6.99 for delivery when I understood delivery was free. To be honest I don't have the time to go through the whole process again so have paid but not impressed.

    Shopping Cart Icon
    Merchant response:
    Thank you for your feedback, we have looked into this with the shopper and found there was no delivery charged on the order, if there had of been we would gladly refund this, as UK mainland delivery is free of charge. And we acknowledge the issues with Pay-point, we are currently looking into all options to rectify this issue. Kind Regards Champers Direct Team.
  • 6/10 Review by: Verified customer

    The website seemed unstable and I had to repeat sections of the order, it didn't feel secure

    Shopping Cart Icon
    Merchant response:
    Thank you for your valued feedback. We always take on board what our customers say about their time on the site. I have passed the comments over to the tech team so they can look into his for you. It is harder without an order number, so if you would be so kind to call me on 01325 313 126 and I can have a deeper look into the issues you were having. I would also say the full website and transaction processing is 256-bit Secure Sockets Layer encrypted with Go Daddy one of the best providers of on-line encryption. Just check the green URL bar. Thanks Matthew
  • 10/10 Review by: mattmm

    Very easy to use site, will come back.

    Shopping Cart Icon
  • 10/10 Review by: AliB

    This is a brilliant idea and great service.

    Shopping Cart Icon
  • 10/10 Review by: Bob


    Shopping Cart Icon
  • 10/10 Review by: Px3

    Very Good will continue to come back!

    Shopping Cart Icon
  • 7/10 Review by: Verified customer

    seems OK

    Shopping Cart Icon