Champers Direct.com

Champers Direct.com reviews

Not Rated: /10
Champers Direct.com does not have enough recent reviews to provide current overall scores.
Champers Direct.com
  • Address: Unit 8 Hurworth Road , Aycliffe business Park, Newton Ayc, DL5 6UD, UNITED KINGDOM
  • Tel: 01325 313 126
  • Online: info@champersdirect.com

Ordering Methods

  • Online
  • Email

Special Features

  • Customer Info is Always Confidential
  • Online Order Tracking System
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site
  • Gift Services

Delivery Methods

  • Standard Next Day Air
  • International Express Air
  • International Regular Air

Payment Methods

  • Mastercard
  • Visa
  • Other PayPal
Customer Certified

Champers Direct.com ratings

Summary

  • Overall rating
    0.0 /10
  • Would shop here again
    0.0 /10
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Shopping experience

  • Ease of finding what you're looking for
    0.0 /10
  • Product selection
    0.0 /10
  • Clarity of product information
    0.0 /10
  • Product availability
    0.0 /10
  • Prices relative to other online retailers
    0.0 /10
  • Design of site
    0.0 /10
  • Shipping charges
    0.0 /10
  • Variety of shipping options
    0.0 /10
  • Charges stated clearly
    0.0 /10
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After order has been received

  • Order tracking
    0.0 /10
  • On time delivery
    0.0 /10
  • Customer support
    0.0 /10
  • Product met expectations
    0.0 /10
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Customer reviews for Champers Direct.com

  • 9/10 Review by: Carol Jacqui

    I have used this Company as my go to place for on-line champagne orders. As I know the site - it is familiar and quick to use which is very important! Great service already received in the past.

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  • 10/10 Review by: FRankie

    I liked the presentation which was important to me.

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    Really easy to order and efficient delivery

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  • 10/10 Review by: Verified customer

    Fab service, great prices! Thank you :)

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  • 10/10 Review by: Lorraine

    Professional service; delivering excellent performance. I have yet to taste the product but I fully expect the standard to be very high.

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  • 10/10 Review by: Verified customer

    Excellent quick and easy to use website

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  • 10/10 Review by: Verified customer

    Excellent service from Zoe as I had a few problems with payment.

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  • 5/10 Review by: mtay

    Delivery very very expensive and if it had not been important to send I would not have made a purchace

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    Champers Direct.com
    Merchant response:
    Thank you for your feedback, I have looked into your order and delivery to France with a door to door delivery company is a costly service especially with our freight, champagne is heavy and a large parcel. The likes of royal mail will not take such items. Even if they did it would take 1 to two weeks passing between 2 or 3 different companies to get delivered, you would have no insurance and very poor tracking. We only pass on what we get charged from DHL for delivery and make no money in this. Kind Regards The Champersdirect Team.
  • 10/10 Review by: venerable

    Easy to use website and great products.

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  • 10/10 Review by: J

    easy website to use.have used the service many times always completely satisfied

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  • 10/10 Review by: Alana

    I had an excellent experience with Champers Direct. I was travelling in the U.K. for work as I am based in Dubai. I wanted to buy a magnum of champagne as a gift for my friend in Dubai who recently turned 40. I ordered with Champers Direct, I thought the price was very good, the wooden box was a nice touch for a gift, the ease of placing an order was great and it was delivered when it specified it would be. I had a few questions about my order, and when I phoned in, the lady on the other end was very courteous and answered all my questions, she was exceptional. I am extremely happy with the service provided by Champers Direct and I have already recommended them to friends in the U.K. as well as friends who may be travelling there.

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  • 10/10 Review by: Rob Randerson

    Very easy to use online service with fast delivery options and good selection of goods available

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    This was the first time I have used your services and I will be a returning customer because l had a hassle free journey to satisfaction and an all round perfect shopping experience. Thanks. Thanks

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  • 9/10 Review by: Verified customer

    So far so good - as long as the champagne arrives tomorrow I'll be happy.

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  • 10/10 Review by: Sharpie

    Really good service, and great prices too.

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  • 9/10 Review by: shirley

    I have used other companies to purchase champagne for friends birthdays but this certainly seems cheaper than others...Easy to use website. I cannot comment on the item until it has been received by my friend. It would be useful to see the finished card and gift before completing purchase

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  • 9/10 Review by: Goose

    Hopefully a good site to use . First time buyer so will let you know how it goes .

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  • 10/10 Review by: Gasyoga

    Received bottle ourselves which led us to use website. Very happy with choices and a very clear and well presented website. Will definitely use again for special occasions.

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  • 10/10 Review by: px3

    Easy to use as allays, will keep coming back.

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  • 9/10 Review by: cazzie

    very easy to use and very explanatory. Tried others but this one was the easiest to do.

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    made a very excellent 50th birthday present!!

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  • 6/10 Review by: Verified customer

    Your credit payment engine failed so I need to start the order again. Also I was charged 6.99 for delivery when I understood delivery was free. To be honest I don't have the time to go through the whole process again so have paid but not impressed.

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    Champers Direct.com
    Merchant response:
    Thank you for your feedback, we have looked into this with the shopper and found there was no delivery charged on the order, if there had of been we would gladly refund this, as UK mainland delivery is free of charge. And we acknowledge the issues with Pay-point, we are currently looking into all options to rectify this issue. Kind Regards Champers Direct Team.
  • 6/10 Review by: Verified customer

    The website seemed unstable and I had to repeat sections of the order, it didn't feel secure

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    Champers Direct.com
    Merchant response:
    Thank you for your valued feedback. We always take on board what our customers say about their time on the site. I have passed the comments over to the tech team so they can look into his for you. It is harder without an order number, so if you would be so kind to call me on 01325 313 126 and I can have a deeper look into the issues you were having. I would also say the full website and transaction processing is 256-bit Secure Sockets Layer encrypted with Go Daddy one of the best providers of on-line encryption. Just check the green URL bar. Thanks Matthew Champersdirect.com