Orvis

Orvis reviews

Good: 8.9/10
20,714 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk
Customer Certified

Orvis ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    8.9 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    8.8 /10
  • Prices relative to other online retailers
    7.6 /10
  • Design of site
    8.8 /10
  • Shipping charges
    6.5 /10
  • Variety of shipping options
    7.7 /10
  • Charges stated clearly
    8.8 /10
Truck Icon

After order has been received

  • Order tracking
    8.6 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.8 /10
  • Product met expectations
    8.9 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for Orvis

  • 10/10 Review by: Mike

    I have always found Orvis products to be of good quality & what I want

    Shopping Cart Icon

    I returned an item that was supposed to be XL- it was enormous! The other item was XL & fitted fine. A quality control issue? I know the item I returned was in the Orvis sale, but I would not have thought that was relevant

    Truck Icon
  • 8/10 Review by: bunny

    Have always found this an excellent company to deal with and usually the product are excellent quality

    Truck Icon
  • 9/10 Review by: Verified customer

    Good quality products, variety of choice.

    Shopping Cart Icon
  • 10/10 Review by: TREASURE

    Looking forward to receiving my quality dog bed (as is my dog!)

    Shopping Cart Icon
  • 10/10 Review by: PJK

    Good, well made products for men and women.

    Shopping Cart Icon

    Good products - recently bought a mens jacket which was not available for delivery on time as an online purchase (it had to come from the US) but was available at a local Orvis store.

    Truck Icon
  • 9/10 Review by: Hebhemartist

    I am put off making more purchases by high prices. I am only likely to purchase if there is an offer

    Shopping Cart Icon

    I would like more products that are a feminine version of things in men's catalogue and are really good classics but with an edge. So really good white shirt, striped shirts, field jackets etc. but not with 3/4 sleeves. Am often put off by over high prices. So, although I liked the bush shirts I have purchased similar elsewhere and was pleased with. Would have liked to get the Orvis but too expensive.

    Truck Icon
  • 10/10 Review by: Ziggie

    I have brought Orvis clothing for the last 10 to 15 years, and you can not fault the quality.

    Shopping Cart Icon

    I have always been pleased with my dealings with Orvis. Very professional, in store or by Internet.

    Truck Icon
  • 8/10 Review by: Mac

    I phoned the Orvis shop 10 miles from my home but they did not have the blouses in stock. They offered to order for me but to save a 20 mile round trip I opted to purchase them on the Internet. I was told by the shop that I could return good to the shop provided I didn't pay by PayPal. When I returned them to the shop I was told there was a problem because I had paid by card. After a call to head office the money was put back in my account.

    Truck Icon
  • 10/10 Review by: Verified customer

    first order seems ok.

    Shopping Cart Icon
  • 10/10 Review by: MooreR

    Invariably delighted with Orvis items - only sorry the shop in Norwich has closed.

    Shopping Cart Icon

    As always, delighted with Orvis products - just wish there was a shop nearer to Norwich.

    Truck Icon
  • 10/10 Review by: Chippy

    Good quality and comfortable to wear products.

    Shopping Cart Icon
  • 10/10 Review by: BorrowdaleDi

    Love the country-style products and travel goods. First saw Orvis at Burford. You need a store in the Lake District - perfect for your brand and only Rohan to compare.

    Shopping Cart Icon
  • 9/10 Review by: Nizzy

    Nice shop in Bath

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Have also purchased products in store - London and when it was open, Corbridge. Always pleased with product quality and staff/customer service. I like that Orvis contributes some of its profit to the planet. I wish there was a store in the North East - preferably Newcastle!

    Shopping Cart Icon
  • 10/10 Review by: Belly

    Great shops but only a few around look forward to offers as a little high end with regards cost of items

    Shopping Cart Icon

    Great the best ever limited shops near me in the uk wish there was more around

    Truck Icon
  • 7/10 Review by: A.

    Don't want to be hasstled with e mails asking for comments.

    Truck Icon
  • 10/10 Review by: Riverfly

    Over the years I've had many items from Orvis from the website and also the shop and have always been very satisfied with both the items and also the helpfulness of the staff.

    Shopping Cart Icon

    As I said earlier everything I ordered was exactly what I wanted. I have lost count of the number of items that I've had from Orvis over many years from both the online sales and the stores. On the rare occasion that there has been a problem it has been dealt with very quickly and politely. Great service keep it up.

    Truck Icon
  • 9/10 Review by: bubba

    Some items were quite pricey - given the fact the material was solely polyester. Unfortunately this type of material does not sit comfortably in the Brisbane climate. There needs to be an ongoing variation with price. All items ( shirts etc.) appear to be priced at 69 Pounds. The range however is fantastic.

    Shopping Cart Icon
  • 10/10 Review by: Nick

    Excellent cothing

    Shopping Cart Icon
  • 9/10 Review by: Crippy

    A good website but it would have been nice to have the facility to put items side by side to see if they go together. The sizing could have been easier to access - why not put it on each screen?

    Shopping Cart Icon

    Size info could be clearer I.e. US and UK sizes

    Truck Icon