Orvis

Orvis reviews

Good: 8.8/10
20,593 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk
Customer Certified

Orvis ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    8.9 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.0 /10
  • Product selection
    8.7 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    8.8 /10
  • Prices relative to other online retailers
    7.6 /10
  • Design of site
    8.9 /10
  • Shipping charges
    6.8 /10
  • Variety of shipping options
    7.6 /10
  • Charges stated clearly
    9.1 /10
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After order has been received

  • Order tracking
    8.7 /10
  • On time delivery
    9.0 /10
  • Customer support
    9.1 /10
  • Product met expectations
    8.9 /10
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Customer reviews for Orvis

  • 7/10 Review by: Verified customer

    I like the quality of their products.

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  • 8/10 Review by: Verified customer

    In always been impressed by the quality of Orvis clothing.

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  • 6/10 Review by: MAXIE

    i have made several purchases over the years from Orvis, all clothing and all of exceptional quality and all still going strong. These 2 items will be no different but are for my wife who has also enjoyed her previous purchases from Orvis.

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  • 9/10 Review by: oldcodger 1

    great products from a american company that are good quality and sensibly priced. service is always good online or visiting a store

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  • 10/10 Review by: Verified customer

    I would like some more of the fishing section set up for beginners or less experienced people.

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  • 9/10 Review by: Dee

    A good brochure and on-line experience. Just a small problem of sorting out sizes.

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  • 8/10 Review by: Verified customer

    The only problem I have with Orvis over the years is their recent Sizing changes...meaning that things are often cut for a straight thin figure.

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  • 10/10 Review by: Verified customer

    The lady (Maria) with whom I had an online chat was very helpful and knowledgeable and I enjoyed our exchange. Thank you Maria.

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  • 10/10 Review by: Verified customer

    Very good shopping experience, looked at site before, used to receive catalogue and purchased from there, but never online. Will continue to look - and hopefully buy.

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  • 10/10 Review by: Andy

    I have been really impressed with Orvis, using their online store and the Bath shop where the knowledgable staff are excellent. Clothes and flys bought in store.

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  • 10/10 Review by: marg44

    Orvis provides customers with a wide range of products.I like the idea of separate catalogues for each category rather than having one huge one containing all products.

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  • 10/10 Review by: Verified customer

    I recently ordered a memory foam dog bed, unfortunately I had to wait longer than normal for delivery due to a fault on the online ordering service. However, once it arrived I was very pleased with product, it was worth the waiting. Hopefully my next order a car seat cover will be just as good. Thank you Orvis.

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  • 10/10 Review by: georgie

    Great shopping experience

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  • 9/10 Review by: teabag

    Good quality products and unique designs.

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  • 9/10 Review by: MDakers

    Going to the checkout immediately when buying multiple items is a bit of a pain.

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  • 2/10 Review by: Verified customer

    Very diappointed that I orginally recieved the incorrect order but customer services were excellent

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  • 10/10 Review by: Peebee

    Great customer service many thanks

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  • 10/10 Review by: Verified customer

    Very impressed with the Orvis customer service. Sadly on this occasion I had to return them as I wasn't quite the right shape. Returns service and communication from Orvis impressive. I remain a happy customer and will certainly order again from them.

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  • 9/10 Review by: Binky

    I have always found Orvis' products good quality and importantly the right fit. Sizes in the UK are getting downsized or irregular whereas I can rely on Orvis to remain the same making my life easier. I just tried to buy a jacket from a large extremely well known store for travelling and was disappointed with the styles, material and fit. I came home, went online and found what I wanted immediately from Orvis. Once again well done Orvis.

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  • 9/10 Review by: Ola

    I love Orvis products. Always good quality, although I do tend to wait for sale prices. Customer Service personnel also always polite and very helpful. Well done!

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