Orvis

Orvis reviews

Good: 8.8/10
20,670 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk
Customer Certified

Orvis ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    8.8 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.7 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    7.6 /10
  • Design of site
    8.8 /10
  • Shipping charges
    6.4 /10
  • Variety of shipping options
    7.6 /10
  • Charges stated clearly
    8.8 /10
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After order has been received

  • Order tracking
    8.6 /10
  • On time delivery
    9.0 /10
  • Customer support
    8.8 /10
  • Product met expectations
    8.8 /10
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Customer reviews for Orvis

  • 10/10 Review by: Blackie

    excellent clear website but on occasion i have phoned and the staff are very friendly and helpful

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    Always on time and have only ever had one problem which was fixed immediately

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  • 9/10 Review by: Verified customer

    I am a new Orvis customer, buying a couple of blouses just before Christmas. I loved them. It was so nice to find the garments were cut to a style I found really comfortable. I bought some more items in their sale and have now just topped up on a few more bargains.

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    So pleased to have found you! Have now bought several blouses and shirts. Skirts and trousers next.

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  • 10/10 Review by: Verified customer

    So far so good, looking forward to receive the items.

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  • 3/10 Review by: Mick b

    Extremely disappointed at 4-6 week wait for a dog bed

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  • 10/10 Review by: jeanw

    Always excellent quality and service

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    Orvis quality is always excellent. I wish the pension would stretch a bit further so I did not have to rely on the sales!

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  • 10/10 Review by: Calum

    Their selection of clothing is perfectly matched for my life style and is always of excellent quality.

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  • 9/10 Review by: TGRaymondo

    First visit to site. Looking forward to receiving purchased goods. They look classy. Hope they fit!

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    Great selection of quality clothing.

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  • 10/10 Review by: Anton

    Excellent service and quality You get what you pay for

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    As always the quality is superb Really like the extra length of this shirt

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  • 10/10 Review by: Verified customer

    Good quality products some of which can't be found elsewhere.

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  • 9/10 Review by: Bob

    Always top quality items and a Customer Service Dept which always gives a first class response.

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  • 9/10 Review by: Bob

    Quality products but at a price! You pay for what you get. I think the postal charges awe a bit high and maybe you should consider free postage above say 50 or consider free delivery to a high st reset store?

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  • 8/10 Review by: Verified customer

    I am very happy with the goods supplied. However I would like to make a comment about how they were delivered. I ordered four shirts and they were delivered in three separate packages on three separate occasions. This seems very wasteful on packaging and fuel delivery costs - not very environmentally friendly. Also the shirts each seemed to have unnecessary packaging (eg clips, bits of card and plastic collar supports etc).

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  • 5/10 Review by: Verified customer

    It is time consuming to have to refill the details for billing when they are the same for shipping. Is it not possible to have a same details button?

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  • 5/10 Review by: Verified customer

    The tracking system was saying it will be despatched in 24 to 48 hours and the delivery driver was stood at the door with it. It was only by luck I was in to take delivery. Whilst I appreciate the quality and design of the product, it is very expensive.

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  • 10/10 Review by: Scorrie

    Excellent service and great product.

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  • 10/10 Review by: geriking

    see previous comments

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  • 9/10 Review by: squeelydaw

    Love Orvis clothing excellent quality and range, but would like to have been offered the option to collect from store

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  • 10/10 Review by: Doris Armstrong

    A good web-site. Extremely reliable in terms of quality and shipping. In terms of products for dogs, we know of no better site.

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  • 10/10 Review by: Carolyn

    Tried to register but have evidently signed up in a previous year and did not have password. Therefore could not sign up again or arrange delivery to a different address.

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  • 10/10 Review by: Pete

    I would like to see sizes available in 'long' options

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