Orvis

Orvis reviews

Good: 8.7/10
20,568 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk
Customer Certified

Orvis ratings

Summary

  • Overall rating
    8.7 /10
  • Would shop here again
    8.7 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.8 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    8.8 /10
  • Prices relative to other online retailers
    7.7 /10
  • Design of site
    8.8 /10
  • Shipping charges
    6.9 /10
  • Variety of shipping options
    7.7 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    8.5 /10
  • On time delivery
    8.9 /10
  • Customer support
    9.0 /10
  • Product met expectations
    8.8 /10
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Customer reviews for Orvis

  • 3/10 Review by: Tim

    Orvis clothes are just fantastic. Other products in their range are not so good.

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  • 6/10 Review by: Di

    I really like Orvis clothes. They are well designed and also last well.I also like the Orvis sale as I can get good bargains too!

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    I have purchased many items from Orvis over many years. They are of high quality and in general fit me well. I like the styles of womens' clothes which suit me. I have also purchased clothes for my husband and son and have been very pleased with these too . They fit well.I would like to see more womens' dresses which are calf length as these are more flattering for the more mature woman. IN general the sizes are appropriate though I do think that the jeans are cut a bit too long.However better that than too short.

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  • 10/10 Review by: Toe

    Some good prices like the quality of products nice shops overall good company would like to work for Orvis

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  • 7/10 Review by: Tiger 7

    Mostly quality items, but HIGH cost of delivery needs to be addressed. When in the US I shop at Orvis as cost is SO much lower there.

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    As always the UK pays in Pounds what the US pays in Dollars and it seems most items are sent directly from the US to UK customers. Why is this not stated?

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  • 10/10 Review by: frankthesurf

    Excellent quality goods Outstanding customer service.

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  • 10/10 Review by: Verified customer

    Always use Orvis and always have, excellent company although limited clothing ranges in extra tall!!

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  • 8/10 Review by: mct25

    I really enjoy shopping in the Orvis shop in Chichester where my dog is always welcome . I like the range of clothing and always buy "Badger's" Christmas present there as the quality and choice of toys is good. I have. recommended Orvis to friends . I will not be using mail order again due to reason detailed above . I would prefer to see what am buying.

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  • 6/10 Review by: Hetty

    Orvis is usually very good on speed of delivery and also on acknowledging and crediting refunds as appropriate. Quality of products generally is very good. Customer services also very helpful when required.

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  • 10/10 Review by: jackpot

    new to orvis came across them in one of their stores unfortunatley the item i wanted wasn't available.i found the website to be very good.

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    quality products delivered on time

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  • 10/10 Review by: Ives

    Always found Orvis staff in Corbridge and Regents Store very friendly and helpful. Products always very high quality and always look smart on the river!

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  • 10/10 Review by: Verified customer

    I have been an Orvis customer for about 30 years, both in Britain and the United States. I have found the quality and service excellent.

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  • 10/10 Review by: David

    I am an Englishman living in Austria. You have the quality and range of goods that I want and this saves me going back to the UK to get kitted out every 12 months. I have always been 100$ satisfied with my purchases from Orvis and your deliveries are prompt. Also, I am an addicted fly fisherman, and buying from you when the river is out of season gives me a feeling I will soon be in the water. Once, one of my many Orvis fishing rods was damaged from heavy use and you repaired it perfectly, fast and with no complications.

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  • 10/10 Review by: Chris P

    Great products and excellents ervice

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  • 2/10 Review by: Brian

    My only gripe is the actual delivery. The courier, presumably finding me not at home, simply chucked the parcel over the gate into the back garden, without even a note through the door to say what they'd done. If I had been away on holiday for a fortnight, it would have lain there in all weathers. Orvis should really reconsider who they choose to carry their goods

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  • 9/10 Review by: greenbruin

    good quality merchandise which is reflected in the price. like the dog products also the mens-wear but not so much the women's, mainly because of the rather strong and often unflattering colours.

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  • 10/10 Review by: senrab

    good quality clothing

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  • 8/10 Review by: Country Girl

    I generally like the sizing of Orvis products & the quality of materials used. I also appreciate the no nonsense returns system, although seldom used. I would like the facility of turning back to the item from the reviews to be smoother.

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  • 10/10 Review by: Brainfudge

    I used the online live chat facility and found it most helpful.

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    I have used Orvis for womenswear for many years and have usually been delighted with my choices although, in my opinion, recently garments have become quite expensive. However their linen and silk garments are still highly desirable and as classics do last a long time.

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  • 5/10 Review by: Jay

    Offered free postage but then charged me postage. Not happy about it but needed product.

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  • 10/10 Review by: Ro

    I discovered Orvis twenty plus years ago and I am still impressed with their high standard of clothing and customer service. Orvis is where Amazon got their customer service ideas from. I have never had trouble with returns or refunds. I remember one time I needed to return an item and my questions were answered before I asked them! The staff are always friendly, helpful and thorough. Orvis make everything easy for you.

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