Orvis

Orvis reviews

Good: 8.8/10
20,443 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk

Orvis ratings

Summary

  • Overall rating
    8.8 /10
  • Would shop here again
    8.5 /10
Shopping Cart Icon

Shopping experience

  • Ease of finding what you're looking for
    8.7 /10
  • Product selection
    8.6 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    7.5 /10
  • Design of site
    8.6 /10
  • Shipping charges
    6.8 /10
  • Variety of shipping options
    7.5 /10
  • Charges stated clearly
    8.9 /10
Truck Icon

After order has been received

  • Order tracking
    8.3 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.7 /10
  • Product met expectations
    8.8 /10
About Bizrate Ratings

Bizrate ratings are collected directly after a shopper has checked out and on the receipt of their goods. Bizrate uses this feedback to publish a comprehensive and reliable store ratings directory. Our simple scale helps shoppers see at a glance the level of service provided by stores, choose between them and provide greater confidence when comparison shopping.

Read more about Bizrate Ratings or if you are a merchant, find out about joining our Bizrate Insights program.

Bizrate store ratings and product reviews are submitted by online shoppers; they do not reflect our opinions and we have no responsibility for their content.

Customer reviews for Orvis

  • 9/10 Review by: Narnia

    Always pleased with Orvis. Not always my size in shop but if patient will order.Now that I Have started on line may use it more. Happy you have PayPal. I do receive catalogue and enjoy browsing.

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    Orvis gives classic quality and stylesuitable for all ages.

    Shopping Cart Icon
  • 9/10 Review by: Mrs Dogwood

    The Orvis Dog Coat will be my first purchase so I wait with anticipation as there are many lovely items online at Orvis.The reviews did help me to decide on this purchase.

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    No comment to make

    Shopping Cart Icon
  • 10/10 Review by: dianellb

    Over the years we have purchase many good from Orvis - clothes, dog beds etc and have always been delighted with the quality and service. We will continue to use Orvis and would also recommend to our friends.

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    Very good quality but sometimes a little expensive when compared against similar products. However the Tent Sale and other short period offers can make a visit to the site worth while.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    I have found them very helpful. They sent me the measurements via email before I purchased. I know look forward to receiving the bed.

    Shopping Cart Icon
  • 9/10 Review by: Fred

    I like the quality ans size range of Orvis products, which is why I use them.

    Shopping Cart Icon
  • 10/10 Review by: CAROL

    Although I think it is completely extravagant to spend 269 on a dog bed I weighed up the options. The dog is getting older and needs more comfort. Her present bed is plastic she removes the blankets drags them around the house and chews them. Orvis has guaranteed to replace the bed if our dog is able to chew it. Well I can't loose out can I?

    Shopping Cart Icon
  • 10/10 Review by: BV

    The chat line service was unbelievable. Not only was the main purchase sourced in USA but was delivered to France at UK sale price and no additional postage. This service, and the quality of the goods, explains why I continue to use Orvis from where ever I live. FANTASTIC

    Truck Icon
  • 10/10 Review by: Newfie pop

    I use Orvis for dog products because I trust that the quality will be to my satisfaction and will give reliable service, since my dog is a giant Newfie and inferior equipment would not survive.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Very efficient, good quality, but beginning to seem expensive.

    Truck Icon
  • 9/10 Review by: Verified customer

    orvis cloths are good quality

    Shopping Cart Icon
  • 10/10 Review by: Bunny

    Lovely products, reasonable prices, excellent quality

    Shopping Cart Icon
  • 9/10 Review by: IAIN

    Always satisified with my purchases from Orvis. Good selection of clothing and very good quality. Delivery is always as stated. My favourite online store.

    Shopping Cart Icon

    Always a treat shopping at Orvis. My favourite online retailer.

    Truck Icon
  • 9/10 Review by: Verified customer

    The quality remains good but some of the items are starting to seem a little expensive compared to other comparable outlets. Also several of the trousers I looked at were not available in my size (I'm 44" and the size only went up to 42") plus there were set leg lengths. i.e. 30" or 32" inch were I am a 31" with no means of alteration.

    Shopping Cart Icon
  • 9/10 Review by: neil

    Great site and great service. Good quality product.

    Shopping Cart Icon
  • 8/10 Review by: Piker

    All my fly fishing gear is Orvis so I can't help seeing your other products. Quality in clothing is good but expensive. Some of it was not good quality which is why I am very selective. So I don't buy much. Fishing gear is excellent.

    Shopping Cart Icon
  • 8/10 Review by: Jet Black

    I have purchased these tanks over 2 years in the same size (medium) however some colours appear slightly larger fit (longer) and there is no consistency in the colour on repeat orders. Shame as they are a very useful tank and I might have continued to order in the future to replace worn items had I not been disappointed in the latest black colour.

    Truck Icon
  • 8/10 Review by: Bluebell

    Having mentioned previously about the cost of things, I would add that having to wait for Sales is tedious and sometimes gets forgotten.

    Truck Icon
  • 10/10 Review by: n/a

    very pleased with choice and service.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    I have had fantastic customer service with orvis hence why I keep coming back. I know I'm going to keep getting that service throughout my purchases...thank you very much

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    When I have visited a store the staff have always been helpful and friendly, never pushy.

    Shopping Cart Icon
  • 9/10 Review by: Mark J

    Orvis clothing is expensive - but I know it fits me and i have no worries about the quality. The shirts are my staples - I wear Orvic shirts every day I'm at work and occasionally at weekends. Some of the styles are a bit old fashioned - I'm in my 40s and still have pretensions to look stylish, but a lot of Orvis stuff is lackmg in this regard. I wish it was a little cheaper, then I'd never look anywhere else, but as Orvis clothing is so expensive I'm always lookimg for something similar at a lower price and have started to buy from Lands End for example ans occasionally others.

    Shopping Cart Icon
  • 10/10 Review by: Syd

    Excellent quality products, with huge savings in your sales

    Shopping Cart Icon
  • 9/10 Review by: kivinprod

    Good service and fast delivery. Orvis could offer free delivery on spending certain amount on products.

    Shopping Cart Icon

    Very fast delivery, great customer service.Orvis could offer free delivery on purchases over certain amount. eg free delivery over 30.

    Truck Icon
  • 10/10 Review by: hoppy

    excellent

    Truck Icon
  • 10/10 Review by: Verified customer

    Orvis clothing products for men are very nice quality and designs that I like but too expensive for everyday purchasing unless there is a sale or I have a discount voucher

    Shopping Cart Icon

    I like all the products in shop (Stockbridge) and cataloge....but wish they cost less ,,,at price levels I have to buy at sales or whenever important discounts are available....

    Truck Icon
  • 9/10 Review by: Janet

    V.good quality and sizing but rather pricey.

    Shopping Cart Icon
  • 9/10 Review by: Verified customer

    I have mainly purchased fishing products from Orvis so I though I would try out some of your clothing

    Shopping Cart Icon
  • 9/10 Review by: Ailsa

    Reasonable range of styles, excellent quality. As a professional dress-maker I appreciate well finished garments.

    Shopping Cart Icon
  • 10/10 Review by: Spey

    Doug from your Customer Service was very helpful and I think it's a great idea to be available online for your customers in the evenings, thank you!It was also a nice surprise to see the special offer 30% off and a free delivery, this is why I finally decided to buy from you.

    Shopping Cart Icon
  • 10/10 Review by: Verified customer

    Their clothes are good quality. We only tend to buy during sales events as the items we really like are usually quite expensive out of the sales.

    Shopping Cart Icon
  • 6/10 Review by: Poshshopper

    20% off offer a bit misleading as I thought I would get if off the item I ordered.

    Shopping Cart Icon

    I did not think the instructions for returning by post were clear and rang for help re this. Also the top was not at all attractive colourwise.

    Truck Icon
  • 4/10 Review by: Grace

    The main reason I am unlikely to order again from Orvis was the high price of returning items. I am moving rapidly towards only ordering from companies who offer free returns. I would rather pay a bit more for an item I decide to keep, but I do not want to pay for items that I don't like, through high return postage charges.

    Truck Icon
  • 9/10 Review by: Verified customer

    I am impressed with the quality and styles at Orvis. I like the classic cut and wearability. The prices are not cheap but the clothes do merit the outlay. T buy in a sale is a bonus.

    Shopping Cart Icon
  • 9/10 Review by: Bob

    A delightful and most helpful Company. First class products and service to match.

    Shopping Cart Icon

    A company with unusually high standards with regard to customer relations and customer satisfaction. They go to great lengths to satisfy and support the requirements of their customers. In my long experience I have never seen their customer concern, bettered.

    Truck Icon
  • 10/10 Review by: Tinks

    Orvis is my favourite casual clothing supplier. I regularly use Harrogate store and also buy on line. Product quality is consistently excellent. Service, both in store and on-line, is brilliant. There are regular offers, which are very tempting. Orvis provide regular monthly catalogues that helpfully suggest seasonal clothing.

    Shopping Cart Icon

    My favourite shop (Harrogate) and on-line supplier. Great products and brilliant service.

    Truck Icon
  • 10/10 Review by: Meno

    The service is always exceptionally good. The online chat is very helpful if I have any questions. The quality of items in my experience is outstanding. The value of items in this sale is worth it.

    Shopping Cart Icon

    I expect high quality service and products from Orvis and they have never let me down.

    Truck Icon
  • 9/10 Review by: Jonjo

    usually very good products indeed

    Shopping Cart Icon

    Overall excellent Would like a little more ease of tracking .....but notl really a problem!

    Truck Icon