Orvis

Orvis reviews

Good: 8.9/10
20,481 customers have rated this store since 2004
Orvis
  • Address: 178 Conservation Way , Sunderland, Vermont, 05250, UNITED STATES
  • Tel: 0870 066 4188
  • Online: customerservice@orvis.co.uk

Orvis ratings

Summary

  • Overall rating
    8.9 /10
  • Would shop here again
    8.6 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.7 /10
  • Product selection
    8.7 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    8.9 /10
  • Prices relative to other online retailers
    7.6 /10
  • Design of site
    8.6 /10
  • Shipping charges
    6.7 /10
  • Variety of shipping options
    7.4 /10
  • Charges stated clearly
    9.0 /10
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After order has been received

  • Order tracking
    8.4 /10
  • On time delivery
    8.9 /10
  • Customer support
    8.9 /10
  • Product met expectations
    8.8 /10
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Customer reviews for Orvis

  • 10/10 Review by: sarahc

    Great products great service. Quality of products are great

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  • 10/10 Review by: teacupdoll

    Love the quality and style of Orvis clothes and accessories. They may be more expensive than other stores but the quality wins out in the end.

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  • 6/10 Review by: Verified customer

    Have already been lucky enough to purchase a wraparound memory foam bed from an outlet store at a much reduced price (ex-display)- the best bed I've ever had- good quality, durable and the dogs love it so much they rarely leave it- so look forward to this additional bed despite the extra cost. The website is easy to navigate and I like how the images show all the dogs bed in every colour available so you can get a real feel for them. My lower scores today were due to difficulty with the 10 off when signing up to the newsletter- it didn't come off at the checkout as stated it would. Also, although the shipping charge is very low, I would personally expect it to be free when paying this amount for a product (there was also only one shipping option).

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  • 10/10 Review by: jjscotman

    I'm a regular purchaser of Orvis products and overall I'm delighted with quality and service. The shirts are especially good value - great colours and design and always very well made with top class material. Some days I am dressed almost head to toe in Orvis products !! Offer a better selection of socks and footwear and I will be !!

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  • 9/10 Review by: Stefio01

    Obviously I'm only reviewing the order process so far which has been good however, the most important part is yet to come.

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  • 10/10 Review by: Abbi

    Great product - it's the 3rd personalised collar I've ordered so all my dogs have the same.

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  • 10/10 Review by: barb

    Fantastic quality always. Excellent service. Cannot fault this company. Terrific!!

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  • 9/10 Review by: Verified customer

    WHY DONT YOU GIVE AN OPTION NOT TO PROVIDE INCOME SINCE OF WHAT RELEVANCE IS IT

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  • 9/10 Review by: Verified customer

    On the phone the Orvis staff are wonderful and friendly. I still have trouble ordering with the size system

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  • 10/10 Review by: gardentowers

    website could be improved

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  • 7/10 Review by: bbennett59

    We tried lots and lots of dog beds before discovering Orvis, now we have two and I keep finding new products that are better than the alternatives; a better car cover; abetter harness and now a better feeding mat.

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    I was informed of a delay in dispatch and given estimated delivery information. I was then informed of dispatch, which was earlier than expected, but by the time I received this information it had been delivered. However, the parcel had incorrect address information (postcode) and the deliverer commented that I was lucky to receive it. Product is excellent as expected.

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  • 10/10 Review by: SAM TAYLOR

    The quality of goods is well above par, to judge by my experience. I welcome the Men Only catalogue, having waded through many from oter suupliers with ladies wear filling most of the space. I have found myself doing more shopping for clothes on line and your literature and customer service are very good for this, especially asI live in a country town with no quality shops in the vicinity. I would prefer, having said all this, to have less frequent mailings. There are sometimes 2-3 per week.

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  • 10/10 Review by: tommy

    all items from orvis have been very good quality.

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    Orvis regularly send me emails and updated brochures.

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  • 10/10 Review by: ffeest

    Orvis sell good quality products at a good price. I enjoy receiving the Orvis catalogue by post and also use the Orvis website. Whenever I use the internet to buy, the delivery service is good. Although I buy mainly from the internet, I also greatly enjoy visiting Orvis shops in the UK whenever I am travelling near one, both to view the many items and because of the welcoming service.

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    Very satisfied with the product

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  • 10/10 Review by: Bertolak

    I like the Orvis clothes selections , firstly because the quality is high, secondly because the designs are very individual, thirdly because the items stand up well to a lot of wear and always look good, and finally because I simply can't get what I want elsewhere.

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    I like Orvis clothes. I don't buy very often, but then I don't need to - the stuff just wears and wears, and gets more comfortable. Orvis is my one-stop shop for outdoor countrywear.

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  • 7/10 Review by: clara

    Nice products

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  • 10/10 Review by: clematis10

    Orvis clothes are good quality if a little pricey. The styling and material of the women's clothes are often not to my taste but the men's range is excellent.

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  • 6/10 Review by: Davide

    the items look great, looking forward to receiving them - we spent over 200, so free delivery would have been nice.

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  • 10/10 Review by: Vic

    This is the third purchase of various shirts and very happy with each and every one.

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  • 10/10 Review by: woodham

    Attractive clothing, good design, superbly made, very hard wearing. Hitherto, contact has been mainly through your London shop or by telephone and for both I have always been warmly welcomed, excellently well served and find the clothing second to none.

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    Orvis are outstanding

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  • 9/10 Review by: SimonB11

    I've used Orvis products for decades and will continue to do so because the quality is excellent

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  • 9/10 Review by: susan

    amazing and different - like no other

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  • 9/10 Review by: Archie

    I am a great fan of Orvis pet products. This is the fourth dog bed I have purchased. I was disappointed slightly because I chose a bed that can't be personalised (lounger deep dish). My other dogs have their names on their beds. However, I was impressed by the online chat which meant that I could check this.

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    Orvis dog products are wonderful and of extremely good quality. So far I have three dog beds and one multiple dog bed from them. However, products take a long time to arrive and the tracking information is limited to when the product was shipped. It does not give expected arrival date. I like to order personalised products but it was not possible to order a personalised lounger deep dish dog bed - not sure why ? Also, I want to add another name to my personalised multiple dog bed and have been told that this is not possible for UK customers - why not ? These are just small niggles - I shall definitely order from Orvis in future.

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  • 9/10 Review by: joan

    Orvis are very helpful and there products are worth the cost, would recommend them to my friends. thank you

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  • 10/10 Review by: Chindit

    I have literally dozens of Orvis products in my wardrobe and always receive compliments on them, this last summer's floral cotton blouses in particular. There is no other brand to which I am more loyal and this sale is spectacular. Thank you.

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  • 10/10 Review by: Valvic

    Interesting good quality clothing, not cheap but "you get what you pay for"

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    Very good indeed. I have always been delighted with their products. I just didn't like the style of the the back of this particular jacket.

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  • 9/10 Review by: CB

    I know that everything I order from Orvis will be superbly made, hard wearing and their customer service is on par with Charles Twritt i.e.'Excellent'. Their packaging especially for hats is outstanding.

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  • 10/10 Review by: hotdog

    all goods recieved on time very good supplier

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  • 10/10 Review by: Glamnan

    Brilliant company with excellent products. Very speedy delivery and great customer support if there are any problems. Will keep shopping with them.

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  • 10/10 Review by: Susan

    First class clothing at reasonable prices for the quality provided.

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  • 9/10 Review by: youngatheart74

    As usual, the quality of the clothes is above excellent, delivery good and I always recommend Orvis to all my friends. Thank you!

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  • 7/10 Review by: Verified customer

    Very good quality but sometimes a little expensive when compared against similar products. However the Tent Sale and other short period offers can make a visit to the site worth while.

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    The Orvis service is usually very good but sometimes, and this is one of them, that a product is on extended delivery. I would have thought that if an item is advertised for sale it is available in a reasonably short period of time and not several weeks after the order is placed.

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  • 8/10 Review by: Lilian

    It has been the first time I have ordered safari gear and was a little disappointed in what I sent for in comparison to shooting clothes I have seen in the past

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  • 10/10 Review by: Verified customer

    Love the dog products but find them expensive but good quality. Love some of the dog beds but cannot justify the price for the product.

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  • 9/10 Review by: xxx

    Orvis gives classic quality and stylesuitable for all ages.

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  • 10/10 Review by: rheinfelden

    I am very pleased with the service and quzlity of goods.

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    Very please with the service and items I have recently purchased

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  • 8/10 Review by: Sailorgirl

    Most of the time OK but sometimes sizing is a bit off. Helpful to show UK/USA sizes together against each item of clothing. Irritating to miss buying something when free delivery on offer or when extra eg 25% is deducted.

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  • 10/10 Review by: Verified customer

    No comment to make

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  • 9/10 Review by: Gadfly

    Customer Service first classDelivery goodGarment quality usually goodSizing inconsistent and a bit frustrating

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  • 10/10 Review by: CAROL

    Although I think it is completely extravagant to spend 269 on a dog bed I weighed up the options. The dog is getting older and needs more comfort. Her present bed is plastic she removes the blankets drags them around the house and chews them. Orvis has guaranteed to replace the bed if our dog is able to chew it. Well I can't loose out can I?

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