Surfdome

Surfdome reviews

Outstanding: 9.2/10
53,249 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal

Surfdome ratings

Summary

  • Overall rating
    9.2 /10
  • Would shop here again
    9.1 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.6 /10
  • Design of site
    8.7 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    8.9 /10
  • Product met expectations
    9.2 /10
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Customer reviews for Surfdome

  • 10/10 Review by: pixiewray

    fantastic on-line shop

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    fantastic on line company

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  • 10/10 Review by: Verified customer

    Information about products is clear and a very easy purchase process.

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  • 10/10 Review by: Jimmy

    I found you through a google search looking for slipper boots, and I ended up buying several more items too as I loved your massive choice of products. I have already recommended Surfdome to some friends, and I will undoubtedly be back for more purchases soon. Thanks!

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    I came to your shop looking for one item and I ended up buying four things due to your amazing range of products. The descriptions of the items are good so I don't need to return anything - it's all as expected. And I like the fact that you use DPD as your courier so I get a one hour delivery window. Overall I am very happy with my first experience shopping with Surfdome and I will definitely be a returning customer in the future. Many thanks.

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  • 9/10 Review by: Chris

    Very happy to discover the NUS student discount.

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  • 10/10 Review by: Paora

    All good. Cheers.

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  • 9/10 Review by: Lucydina

    I actually made another purchase from Surfdome today but there was no box to tick! It was made via Amazon so this was technically my First direct purchase from Surfdome

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  • 9/10 Review by: ned

    their was three colours in the product i wanted but one did not have an offer of 20% discount, which is frustrating. it would of been good if all or none were discounted.

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  • 9/10 Review by: Roddy

    Quick easy purchase. Looking forward to seeing how you meet the challenge?

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  • 9/10 Review by: mirone

    Every order I made just accomplish what I want, at a best price.

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    Lot's of choice at nice prices and some products with good discount.

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  • 8/10 Review by: oalexandrovskaya

    Thank you for a good shopping.

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  • 10/10 Review by: Will

    I purchase most of my clothing from Surfdome and have done so for the past few years. The product choice is fantastic and there have never been any issues with delivery of my orders. Surfdome gives online shopping an excellent name.

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  • 10/10 Review by: Iscalaguru

    great shop with decent prices. And ships to Russia - I really appreciate that. Good job, guys!

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  • 7/10 Review by: Verified customer

    Really good selection of knitwear

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  • 9/10 Review by: lilibell

    Great site. I have always been pleased with my purchases. Good value and choice.

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  • 10/10 Review by: alfred

    Nice jacket and high quailty. I expect a fast delivery next time!. Thanks.

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  • 10/10 Review by: KayS

    Great online store, loads of good products with fast delivery and helpful customer service

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  • 10/10 Review by: T

    I was very happy using Surfdome's website. They have a good range products and the site was very user friendly and their free next day delivery is a big bonus. I will shop with them again.

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    I had a great shopping experience with Surfdome, they had exactly what I wanted. I placed my order in the evening and it was delivered 11am the next morning. Excellent service!

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  • 10/10 Review by: Amy

    So far so good. My first time shopping at Surfdome. Best price I found online for the bag I purchased.

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  • 10/10 Review by: Lu

    Great choice....bought ladies gloss hunter wellies yesterday and now bought a pair for my son

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  • 5/10 Review by: Verified customer

    The voucher codes given on pages in the site don't work. Iloveautumn should have given me 20% off a number of items but no prices changed.

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    Surfdome
    Merchant response:
    Thank you for your feedback. We can confirm that the Iloveautumn discount code is valid on boots and wellies only, if this is not working on a selected item please contact our customer service team who will be happy to help
  • 9/10 Review by: Debsie

    Excellent service

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  • 10/10 Review by: Vova

    Gorgeous online store, with great osortementov products for every taste, all clearly and quickly

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  • 9/10 Review by: Lyn

    I purchased shoes whilst on holiday 2 days prior to my departure for home and the delivery was effected before I arrived back. I am very impressed with the service and have told several people about this.

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  • 9/10 Review by: Milch

    I always find the surfdome easy to use and the service they provide very efficient

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  • 8/10 Review by: Verified customer

    I would like to reserve my judgment till I receive the goods

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  • 10/10 Review by: gilly29

    3 rd time to use this site and has been great so far, will be back

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  • 8/10 Review by: Verified customer

    Always had great service and fab products delivered quickly

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  • 10/10 Review by: Ziya's Mum

    Awesome!

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  • 9/10 Review by: ladyfifi

    1st time i used this site but fingers crossed i will be happy - if i am will i let them know

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    Highly pleased with my order for wellies and quality

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  • 10/10 Review by: Verified customer

    all the process was excellent, but when I rang to CS I didn't founf them helpful, online experience great

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  • 9/10 Review by: Radka

    I have no experience yet, I have to wait for the prodcut, but the services are ok. I'm satisfied.

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  • 9/10 Review by: Jus

    Click and Collect option did not work also is normally free of charge which was a bit disappointing.

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  • 10/10 Review by: Anastasia

    Love the product.

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  • 10/10 Review by: Sineadhudson91

    SurfDome is a great website and I love the variety of different products and brands on the websites

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  • 10/10 Review by: crusoe89

    Excellent product range, prices, and service. Highly recommended.

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  • 10/10 Review by: edwardchop

    Great company excellent service. Used them a few times now, will continue to do so.

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  • 10/10 Review by: Miranda

    All really good and will certainly use it again.

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  • 9/10 Review by: nfalcao

    Very good products available

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  • 10/10 Review by: mehran

    Great shopping experince

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  • 10/10 Review by: Andy

    It is a good online shop

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