Surfdome

Surfdome reviews

Outstanding: 9.3/10
58,154 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal
Customer Certified

Surfdome ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.2 /10
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Shopping experience

  • Ease of finding what you're looking for
    9.0 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    9.3 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    8.8 /10
  • Shipping charges
    9.2 /10
  • Variety of shipping options
    9.2 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    8.9 /10
  • Product met expectations
    9.2 /10
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Customer reviews for Surfdome

  • 10/10 Review by: Miggi

    Site was Ok but to start with everything kept jumping around and had to keep redoing order

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  • 10/10 Review by: Lucy

    Great service and products, I have already recommended Surfdome to friends.

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  • 10/10 Review by: Dan

    Massive variety, second to none!!!

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  • 10/10 Review by: lizziewheelz

    The first time I used surfdome was to buy a pair of Nike Mavrk Mid shoes 18 months ago when I was in hospital. I had surgery to fix a fracture on my spine, and during my 3 1/2 months rehabilitation in hospital I was advised to get some shoes which offered a bit more support to my ankles for learning to walk again. The shoes were fantastic and even my physios wanted a pair! One of the positives I've found about being in a wheelchair is that shoes stay nicer much much longer! So today I've just bought my first pair of shoes this year and was so excited to see the pair of Nike Janoskis I wanted in my size with 50% off! Thank you so much Surfdome, can't wait for my fresh shoes to arrive! :)

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  • 10/10 Review by: Debby

    Very happy with the service, I have returned some unwanted items and am just awaiting a refund so if that all goes smoothly I would definitely recommend surfdome to friends and family. The items I have kept are very good quality and a great price, thank you!

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  • 10/10 Review by: Chid

    I was very impressed with the ease of looking at the site

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  • 9/10 Review by: Keir

    Wonderful Customer Service on phone

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  • 10/10 Review by: Lucy

    Loved that next day delivery was free and that you stocked something that the main dealer had run out of stock of (Rip Curl Bombshell Series). Is great to have a UK shop, was expecting this to be an American site and for shipping to cost a fortune, will definitely recommend to all my friends that surf!

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  • 9/10 Review by: Mad Dog

    Quick and easy, product was a great price.

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  • 9/10 Review by: Verified customer

    IN TERMS OF PRODUCT INFO ON SHORTS IT WOULD BE NICE TO KNOW THE LENGTH OF THE SHORTS IN CMS AS THIS VARIES FROM BRAND TO BRAND

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  • 10/10 Review by: Verified customer

    Great site, easy to shop. Excellent cool brands...

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  • 10/10 Review by: ruggles

    Good collection, nice quick website thanks!

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  • 9/10 Review by: Verified customer

    In Australia, the prices do not come out properly after sorting out. Only after I click on the item, does the price come out. Otherwise, they are usually $0.00

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  • 10/10 Review by: Verified customer

    Good and easy to use. My first time 1

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  • 10/10 Review by: Verified customer

    I thought Id never find a present I was looking for - well done. I'm thrilled and I know my friend will be too. Even better it was cheaper than I expected

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  • 9/10 Review by: Verified customer

    Clear info, good checkout, 20%discount

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  • 10/10 Review by: LauraAnn

    I always come back to Surfdome because of their great range, the best prices, and relevancy to my lifestyle. Free delivery and fast, free and easy returns help too!

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  • 9/10 Review by: Daniel

    You need to have the option to arrange searches by 'Most popular' or 'Highest rated' or similar.

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  • 10/10 Review by: Verified customer

    I was disappointed not to receive the 20% off. I entered ILOVESPRING as stated but was charged the full amount.

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  • 9/10 Review by: Jim

    Everything from beginning to delivery was fantastic

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