Surfdome

Surfdome reviews

Outstanding: 9.2/10
53,128 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal

Surfdome ratings

Summary

  • Overall rating
    9.2 /10
  • Would shop here again
    9.1 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.6 /10
  • Design of site
    8.7 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    8.9 /10
  • Product met expectations
    9.2 /10
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Customer reviews for Surfdome

  • 9/10 Review by: Bookworm1972

    Great service. My first time on Surfdome. Will see if they have products when I next buy clothing or footwear

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  • 10/10 Review by: Gilb

    The camo rashy i ordered was not on the camouflage colour section on the side bar of colour options.

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  • 9/10 Review by: Verified customer

    All around great experience

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    great

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  • 9/10 Review by: Verified customer

    Great store, great range and very clear and easy to use

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  • 10/10 Review by: Verified customer

    Very pleased with first purchase - thanks

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  • 10/10 Review by: Verified customer

    Easy to use website with quality value products.

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  • 10/10 Review by: Elsie

    Great web site, easy checkout, competitive pricing, will use again.

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  • 9/10 Review by: Michael

    I searched for Vans Sk8 shoes and only 1 item came up, despite there being loads of shoes in that range. I had to trawl through all Vans shoes instead - bit annoying

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  • 10/10 Review by: Verified customer

    Never had a problem with surfdome

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  • 8/10 Review by: Verified customer

    good website,east to navigate and good pricing on sale items,overall very happy with my experience.

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  • 10/10 Review by: Ravi

    Impressed with the speed of the website, ease of use, nice on the eye and live stock check. And the price is brilliant!

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  • 9/10 Review by: BadmanNo1

    Great delivery, just my bad that I ordered the wrong size shoes! D'oh!

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  • 10/10 Review by: jimm

    Ordering was so easy i did it all onn my xbox one

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    Easy n plesent to shop I even joined at checkout!

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  • 10/10 Review by: Silsie

    Easy to use and great variety all year round

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  • 10/10 Review by: Sam

    Brilliant website, easy to use and simple!

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  • 10/10 Review by: jen

    amazing value, will be calling a friend looking for converse trainers once I have come off laptop

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  • 10/10 Review by: Verified customer

    Lots of products for a variety of activities

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  • 10/10 Review by: Verified customer

    Excellent site easy to shop and large product range with good prices

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  • 9/10 Review by: ambro

    very satisfied with the experience of shopping at Surfdome, big selection of casual clothes, love the aspect of available sizes under each item so you know whether it's worth looking up further at a item, negative - sometimes not enough product information about what material was made of and no information on country of origin

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  • 10/10 Review by: gel

    loved it

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  • 10/10 Review by: rex

    excellent store - my favourite!

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  • 10/10 Review by: Amy

    Great prices for shoes and quick free delivery and student discount is great!

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  • 9/10 Review by: Whizzie

    great variety of products - frequently good discounts - great returns options. Good information on each product and helpful filters to narrow results (except for sale items). I have kept most of the items I have ordered from surfdome as they have mostly been great.

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  • 10/10 Review by: walkeraspey

    Great service so far!

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  • 10/10 Review by: Verified customer

    I have bought from Surfdome on many occasions and had no problems at all returning is easy, refunds are quick and the prices are great, I recommend to friends and they also buy from Surfdome

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  • 9/10 Review by: eva

    Really happy that I found the hunter wellies I wanted, 5 cheaper (every little counts as Tesco says) and also used the discount code currently on the website, so overall saved 30 from the retail prices!! So I'm one happy customer. My only slight criticism is that there are limited sizes and I had to check the website everyday, but definitely worth the savings!! Maybe might be useful to have a "notify me when size is available" button.

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  • 9/10 Review by: Verified customer

    International delivery still a little expensive.

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  • 9/10 Review by: Neuv

    It would be great to see a Canadian currency option!

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  • 8/10 Review by: Verified customer

    I found your site very easy to use and your pages in marvellous BIG print.

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  • 10/10 Review by: Killer

    Great site with great products

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  • 10/10 Review by: Philc

    An easy to use site with a great selection of goods.

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  • 10/10 Review by: Evie

    Easy to use

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  • 10/10 Review by: Chris

    Good website

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  • 7/10 Review by: Nick the Greek

    Please note that the prices mentioned in GBP are the same in Euros.

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  • 2/10 Review by: sven

    it waz greet

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    Crap pack

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    Surfdome
    Merchant response:
    Was there a problem with your parcel? Please contact us on 0844 357 1022 or send an email to customer.service@surfdome.com.
  • 8/10 Review by: Rich N

    First order, very smooth so far and great that products indicate 20% off or whatever, rather than searching for a code online.

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    Overall a good experience, but my delivery didn't arrive via DPD, so no time slot was communicated. Use of DPD was one of the reasons I chose Surfdome. The tracking number I did receive showed no progress of the parcel, so I phoned Surfdome Customer Services. They turned an unhappy situation around and I was pleased to speak to someone who actually understood the situation. My order did arrive on the expected day and luckily someone was in to sign for it, but losing the service of DPD meant the overall experience wasn't the 10/10 it could have so easily been.

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  • 9/10 Review by: Libby White

    I have had real trouble actually getting from the 'Delivery Options' tab to the 'Payment' tab. Not sure if there was a problem with the website this morning. It has since worked but it was incredibly awkward.

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  • 10/10 Review by: Verified customer

    Lovely site easy to navigate. Lots of delivery options.

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  • 9/10 Review by: Verified customer

    Very efficient

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  • 8/10 Review by: Verified customer

    Another happy purchase, and excellent service when exchanging for a smaller size.

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