Surfdome

Surfdome reviews

Outstanding: 9.2/10
51,145 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • Mastercard
  • Visa
  • Other Maestro, PayPal

Surfdome ratings

Summary

  • Overall rating
    9.2 /10
  • Would shop here again
    9.1 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.2 /10
  • Prices relative to other online retailers
    8.6 /10
  • Design of site
    8.7 /10
  • Shipping charges
    9.1 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    8.9 /10
  • Product met expectations
    9.2 /10
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Customer reviews for Surfdome

  • 10/10 Review by: CferCat

    I ordered the product on a Sunday. I was delighted when it arrived on Monday! The online tracking system was brilliant as you could see exactly where your parcel is and what order your delivery is in. Brilliant!

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  • 8/10 Review by: Mel

    I've been shopping online for many years so I like my experiences to be as efficient as can be. Surfdome met all of my needs and I'll definitely be returning. The website is very clear and the prices are logical and competitive. Keep up the good work guys

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  • 10/10 Review by: Verified customer

    Great choice. easy to find what I was looking for.

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  • 10/10 Review by: Verified customer

    Fantastic variety with great brands. Website is also very user friendly and the range of delivery options is very impressive.

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  • 7/10 Review by: manuel

    Online store with nice prices

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  • 9/10 Review by: john

    at last i found what i was looking for !

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  • 9/10 Review by: Jer

    One of the better online stores

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  • 10/10 Review by: Parry

    Easy, clear site to use.

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  • 10/10 Review by: Verified customer

    Delivery is brilliant. Love the one hour time slots

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  • 8/10 Review by: geekster

    Everything was excellent except for the process of choosing a separate delivery and billing address, I initially put in my billing address and then when I tried to change the delivery address, it changed both. Changing the billing address back at that point does sort it but it was a long process!

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  • 10/10 Review by: Dazza

    Great product , just what I was looking for

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  • 2/10 Review by: Verified customer

    I was unable to complete my transaction as a 'returning customer' and had to resort to the new customer route to finalise checkout. Somewhat frustrating!

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  • 10/10 Review by: Kairi

    Very good products with very good prices. Had a really good shopping experience. Thank you!

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  • 9/10 Review by: xMx

    Great website and a good choice of items and size availability. Regular sales and discounts and a free delivery and returns options are highly appreciated.

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  • 9/10 Review by: Rick

    discount codes were available online, but none of the codes actually worked, so none of the discounts were valid. disappointing, as I'd promised my son his longboard, but had to pay full price.

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  • 9/10 Review by: mari

    Seems like a good online store, will know for sure when items arrive!

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  • 9/10 Review by: Verified customer

    i sometimes buy from surfdome as when its a sale its very reasonable.

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  • 10/10 Review by: T

    Fab products, great prices and brilliant vfm frequent sales.

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  • 10/10 Review by: hedger

    little bit expensive but do like the style

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  • 10/10 Review by: joshy t

    you guys are such a great shop! i always by stuff from you when i have the money

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  • 7/10 Review by: Pete

    Nicely surprised to see a surf shop pop up in London, Old Street! You don't see many surf boards around the streets! What next....camper vans?!!!

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  • 9/10 Review by: Verified customer

    Easy website to navigate through.Reasonably priced.Good selection of products.great delivery options.

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  • 10/10 Review by: Verified customer

    I have always been very impressed with the choice, value and service at surfdome

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  • 7/10 Review by: Nicky

    Excellent online retailer

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  • 10/10 Review by: shanig

    I like your style of retail, many thanks.

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  • 10/10 Review by: Jack

    Brilliant website, simply love the wide selection of products on offer and I would recommend it to anyone.

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  • 10/10 Review by: Perfect penny

    Variety and price

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  • 10/10 Review by: Pixie

    Love the fact that you can see what sizes are available when items are listed s this saves lots of time when searching

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  • 5/10 Review by: The Norwegian Viking

    Excellent!!!

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    Was supposed to arrive on the Monday after ordering the product on Thursday night, but it wasent dispatched before after that date and then used three days to arrive

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  • 9/10 Review by: Krista

    Otherwize ok, but I contacted the email that was stated for questions and they were unable to answer within the promised 24 hours. I am still waiting for the answer. I would have been willing to pay extra to make sure that the goods ordered will arrive in time to Finland, but unfortunately I haven't received an answer. I will call tomorrow the customer service, since I really need the bags before school starts.

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  • 10/10 Review by: Hobbsy

    I would like to be able to check and alter my basket before check out .

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  • 10/10 Review by: chris

    A lovely bag,for when my daughter starts secondary school.

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  • 10/10 Review by: cerieds

    Great find will use them often

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  • 9/10 Review by: Dotty

    Great website, easy to find what I was looking for immediately, looking forward to my purchase.

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  • 10/10 Review by: Kitty

    Really easy to use, found the website through Amazon. Great selection of products. Website is easy to navigate to find what you are looking for.

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  • 9/10 Review by: Verified customer

    Easy to buy order from, waiting to see if next day delivery is equally as good

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  • 10/10 Review by: joesphine

    good service- quick deliveryfirst order of an age 12 bikini came up small so it went to my other daughterOrdered the same again in age 13/14 and hoping the briefs are less brief!

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  • 8/10 Review by: JD

    AS this is the first order with Surfdome it would be impossible to comment as yet I will await the delivery.

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  • 10/10 Review by: Verified customer

    Easy to use

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  • 10/10 Review by: Verified customer

    so far so good, would use again.

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