Surfdome

Surfdome reviews

Outstanding: 9.3/10
66,011 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal
Customer Certified

Surfdome ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.3 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    8.7 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    9.2 /10
  • Charges stated clearly
    9.2 /10
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After order has been received

  • Order tracking
    9.2 /10
  • On time delivery
    9.4 /10
  • Customer support
    9.0 /10
  • Product met expectations
    9.3 /10
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Customer reviews for Surfdome

  • 10/10 Review by: Anna

    Great site - very easy to navigate. Also love that you can browse by brand.

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  • 10/10 Review by: Spanner

    First time i have ever used surfdome

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  • 10/10 Review by: Verified customer

    I found just what I was looking for through a google search, I had not come across this site before , I a m very impressed with the product range. will save site in favourites . easy checkout with paypal.

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  • 10/10 Review by: Cal

    Top notch site with great selection. Site could be modernised slightly to make it easier for consumer to take in. Slightly boxy layout.

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  • 10/10 Review by: steve

    love surfdome it always sells good stuff

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    ive used surfdome for a while now and have always been very happy

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  • 10/10 Review by: benjy

    super website and amazing products A**

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  • 4/10 Review by: JJ

    Second order placed recently, second with delivery problem. Not what I had come to expect from Surfdome. Would think twice about ordering again. Misleading to say that delivery will be in 4-5 days to France and then when I enquired when it hadn't arrived the chap said it can take up to 10 days! Should say this initially! It eventually took 15 days. There was n,way of tracking the item. Equally the person dealing with my enquiry this time was not as pleasant or accommodating as the lady who took up my issue with the previous order.

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  • 10/10 Review by: chavobst

    Best shop I have bought something.

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  • 9/10 Review by: Verified customer

    Overall great service, easy to use website, good variety and brands

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  • 7/10 Review by: Caj

    The interface and selection is really intuitive and easily accessible but, it was impossible for me to pay with Amex or Mastercard. I had to pay with pay pal.

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  • 9/10 Review by: Corinna

    When looking through the mobile version on a search, if you go into a product page, it loses your previous search point. If that made any sense (ie when you click on a product then go back, it goes back to a earlier point of a search).

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  • 8/10 Review by: Dee

    postage details are not very clear until the end of purchase

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  • 10/10 Review by: Reb

    user-friendly website with competitive prices and lots of shipping options

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  • 9/10 Review by: RS

    Great site, good prices.

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  • 10/10 Review by: Verified customer

    Sick website

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  • 10/10 Review by: Furby

    Lovely, easy site to use and great prices

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  • 10/10 Review by: Loser

    I liek it

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  • 6/10 Review by: Verified customer

    Impressed with the choice and speed of delivery, but 1/2 items ordered was delivered wrong. I am now reordering so I'll be interested to see how new order works out and how well the returns process works. If the order error was a one off, you have a good service which I'll use again and recommend to others. If not, it's unlikely I'll use you again. Its also slightly frustrating to see that my original order was with me within 16 hours or so, free delivery, but my replacement order will take several days or I'll have to pay for it.

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  • 10/10 Review by: Verified customer

    brilliant

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  • 9/10 Review by: Verified customer

    Good selection of brands and products, would be good if there were more web filters on swimwear type but not essential. Thanks Surfdome :)

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