Surfdome

Surfdome reviews

Outstanding: 9.3/10
54,995 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal

Surfdome ratings

Summary

  • Overall rating
    9.3 /10
  • Would shop here again
    9.2 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    9.0 /10
  • Clarity of product information
    8.9 /10
  • Product availability
    9.3 /10
  • Prices relative to other online retailers
    8.7 /10
  • Design of site
    8.7 /10
  • Shipping charges
    9.2 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.0 /10
  • On time delivery
    9.3 /10
  • Customer support
    8.9 /10
  • Product met expectations
    9.2 /10
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Customer reviews for Surfdome

  • 10/10 Review by: patty

    One word brill !!!!!!

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  • 10/10 Review by: bazzark

    awsome shop 10 out of 10

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  • 9/10 Review by: mumpy

    Found problems with ordering amount and viewing basket. Very good otherwjse

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  • 9/10 Review by: Tobyflo

    Excellent range and choice. Efficient service. Have used a few times now. Never disappointed.

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  • 10/10 Review by: You

    Free returns free delivery fast shipping clear, easy to use website

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  • 10/10 Review by: DJ esSDee

    Really good online store which I will be back to browse through very soon. Had more than I was expecting.

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  • 10/10 Review by: Verified customer

    Was directed here by my loverly boyfriend who spends about 200 a month on this website and made this purchase at his insistence for Christmas

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  • 9/10 Review by: Bones

    Been looking for nice XXL t-shirts and this is by far the best selection I've found online. I'm pleased! Whole process is excellent.

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  • 9/10 Review by: Verified customer

    First time using company so hoping all goes well and if returns are needed then they r handled well .

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  • 10/10 Review by: Hils

    Very pleased with the ordering process and delivery. Great to be able to track package so accurately - would use again

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  • 1/10 Review by: Richard

    Issue is your website, to be honest it looks great but functions badly. When you go to view an item using the back button takes you back to page one, that sucks when you have gone through four or five pages. It's really putting me off. I use an iPad mostly so you need to look at your site optimisation on iOS. It's really something that's going to stop me recommending and using in future. Rgds Richard

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  • 10/10 Review by: D

    Great site. easy to navigate.

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  • 10/10 Review by: Cat

    Great website, always pleased with the product and great price compared to some other sites :-)

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  • 10/10 Review by: michael

    nice selection, good prices and hopefully quick hassle-free delivery

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  • 10/10 Review by: Verified customer

    Overall great shopping experience. Will shop here again.

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  • 10/10 Review by: Lynda

    Great prices on surfdome website compared to the high street

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  • 10/10 Review by: Will

    Excellent site and service. Free delivery and also great returns via collect +. Always a good discount available.

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  • 9/10 Review by: psotnik1984

    very selected staff (decnt quality for best prise) very recomended to all friends

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  • 1/10 Review by: chaz

    Got as far as payment and couldn't adjust the no: of items in shopping basket as I had entered too many items, so had to start all over again. Need to be able to edit basket at endof payment details.

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    It was obvious that the package had been in stock a long time, and the tshirt packaging seal had become discoloured and the adhesive had failed leaving it undone, which should have rung the alarm. A shame, because my granddaughter has used you for a long time and recommended you. Although I asked for a replacement, received and immediate refund.

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  • 10/10 Review by: henry pollard

    very good service, the site is laid out neatly and keeping to a simplistic design to find products easily. the prices are always either beating or matching other online websites i visit, definitely coming back to buy myself some snowboarding gear. the options on your site are huge and much bigger than high street shops and online ones so was nice to see many choices for professional gear from brands i trust. keep up the good work surfdome:)

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  • 10/10 Review by: Willow

    Looking forward to receiving my item

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  • 10/10 Review by: Verified customer

    Can always rely on surfdome

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  • 10/10 Review by: Lucy

    I was really impressed by the price, which compared favourably with other sellers on the net. Thank you

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  • 10/10 Review by: Verified customer

    Easy online store to navigate, good selection of products, prices etc clearly displayed. Would definitely buy from Surfdome again and probably make it my new 'go to' online shop ahead of other similar stores.

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  • 7/10 Review by: T Pain

    Great site, glad I found it. Hopefully will be able to buy more during the January sales!

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  • 6/10 Review by: Verified customer

    Always found it very efficient

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  • 10/10 Review by: carla pepe

    happy with all my new items :) and very good price

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  • 10/10 Review by: Arno

    Great price and using discount code made even cheeper. thanks a million!

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  • 10/10 Review by: jennie

    3 orders , returning 2 of the items, hope your refunds are quick.

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  • 10/10 Review by: ags

    I love the stuff that I bought. It looks even better live than on your website. The only thing is that I was at home all day waiting and I didn't hear the driver knock on my door. I don't think he did. Anyway he left the package behind my fence and I could not find it. He should have put a note through my letter box as to where he was leaving the stuff and simply that he's been to deliver. If I didn't check online tracking I wouldn't have known he had left anything. It could go missing or get damaged/wet. It should be signed for or a message should be left.

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  • 10/10 Review by: Verified customer

    Great service

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  • 10/10 Review by: Jo

    Really pleased with the site. Hoping my products arrive tomorrow- last delivery arrived on time. Happy customer

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  • 10/10 Review by: Verified customer

    Highly recommend this site great choice

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  • 10/10 Review by: midgyleslie

    Always happy with the service

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  • 10/10 Review by: Em J

    Excellent company

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  • 10/10 Review by: Happy

    Great service

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  • 8/10 Review by: Verified customer

    This was the easiest transaction I've carried out today

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  • 10/10 Review by: Linda

    I found the site very easy to use and shop from and was very pleased with the quality of the goods on offer.

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  • 9/10 Review by: Verified customer

    A good site and reliable service.

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  • 10/10 Review by: Verified customer

    Simply brilliant.

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