Surfdome

Surfdome reviews

Outstanding: 9.4/10
69,715 customers have rated this store since 2006
Surfdome
  • Address: York House, Empire Way , Wembley, Middlesex, HA9 0PA, UNITED KINGDOM
  • Tel: 0844 357 1022
  • Online: customerservice@surfdome.com

Ordering Methods

  • Online

Special Features

  • Customer Info is Always Confidential
  • Online Ordering Shopping Cart
  • Secure Ordering/Payment
  • Search on Site

Delivery Methods

  • Standard Ground
  • Other Next Day Delivery

Payment Methods

  • American Express
  • Mastercard
  • Visa
  • Other Maestro, PayPal
Customer Certified

Surfdome ratings

Summary

  • Overall rating
    9.4 /10
  • Would shop here again
    9.3 /10
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Shopping experience

  • Ease of finding what you're looking for
    8.9 /10
  • Product selection
    8.9 /10
  • Clarity of product information
    8.8 /10
  • Product availability
    9.3 /10
  • Prices relative to other online retailers
    8.8 /10
  • Design of site
    8.8 /10
  • Shipping charges
    8.8 /10
  • Variety of shipping options
    9.1 /10
  • Charges stated clearly
    9.3 /10
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After order has been received

  • Order tracking
    9.3 /10
  • On time delivery
    9.5 /10
  • Customer support
    9.1 /10
  • Product met expectations
    9.3 /10
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Customer reviews for Surfdome

  • 9/10 Review by: Helen

    My only issue is that I wanted a size medium and it is out of stock- any chance you could find one for us please

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  • 10/10 Review by: TJ

    Easy to use site, good prices and selection of products

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  • 8/10 Review by: Erica

    This is the first time I've used Surfdome and came to the site after being unable to find a hard-to-find, popular product (Sorel winter boots) in my size. The site is easy to navigate, offers a good discount off retail prices, and is quick and easy to pay, with free tracked postage; an excellent experience.

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  • 10/10 Review by: Joss

    Brilliant company with very commutative customer service and fast shipping.

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  • 9/10 Review by: Verified customer

    I found what I had been looking for, for quite a while. I shall return.

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  • 7/10 Review by: Verified customer

    I had completed the order initially because I thought I had a working 10% discount code, which it turns out was not permitted once I arrived at the checkout. This made the end experience less positive... The products look great though.

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  • 10/10 Review by: Verified customer

    Really impressed with the service.

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  • 8/10 Review by: Steph

    Really easy to use. I bought a bikini from the website a couple years ago and it Is still lovely so had to se if I could find a couple more for a trip coming up. Free returns is also a huge reason as I bought 5 different suits to try. So I can hopefully keep at least 2.

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  • 9/10 Review by: Notleks

    Easy to find and order but a little harder to make the payment.ie It took me a few go's to actually get it go but that could be me

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  • 10/10 Review by: debs

    So happy to have came across this website, its easy to use and has the best variety of clothing for my whole family. It will be my 1st port of call now!

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  • 10/10 Review by: MJ

    Love, love, love this site. It is perfect for my love of flip flops at reasonable prices.

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  • 10/10 Review by: Verified customer

    Great service. Thanks.

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  • 3/10 Review by: Jay

    I haven't received my item customer support said it want tracked and must still be in transit. I order the item to receive before I went overseas, I am now overseas and my old housemate has said the package still hasn't arrived.

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  • 10/10 Review by: Jen

    I found you're prices were the cheapest around and also happy that you support #2minutebeachclean too :)

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  • 9/10 Review by: Mim

    Swift service. Good quality clothing. Excellent returns procedure.

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  • 10/10 Review by: gaby

    very good and satisfied with products

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  • 3/10 Review by: Verified customer

    Pointless making any comment as I purchased goods in the summer, it all went wrong, I sent an email twice and heard nothing!

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  • 10/10 Review by: Verified customer

    Very happy to find stock of the vans shoes for anchrustmas present when not available on other sites

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  • 8/10 Review by: tomo

    i hope the jacket i purchased is as good as advertised.

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  • 10/10 Review by: boosk

    fab quality products

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