Totally Fitness Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 7.0


Over 1,000 customers have rated this store since 2004
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 7.0 On Time Delivery: 6.6 Customer Support: 6.2 Product Met Expectations: 8.3
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 100% 59% 66%
Icon: NeutralNeutral 14% 5%
Icon: NegativeNegative 27% 29%
*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Totally Fitness

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 14, 2008
Totally Fitness cancelled my order and did not tellme why. I have emailed them three times over the past 10 days and they have not emailed back to confirm why the order was cancelled. They appear to be completely incapable of communicating - my recommendation is not to buy from this company. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 12, 2008
ease of email process, email communication, prompt delivery

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
Perfect service for a first-time customer.

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 09, 2008
I am not sure how long the item should have taken to arrive but it only came today, 9th July.

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Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 06, 2008
i have not received my order yet so i cannot do this survey as of yet

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 3.0  Customer Support
Products Met Expectations: 5.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 01, 2008
I ordered pink ankle/wrist weights for my daughter who is disabled, as a therapy item. Unfortunately, when the item finally arrived, they were blue, not pink. They had obviously been packed in the incorrect box, as even the box indicated they were pink. Disappointing but needed to use the item straight away so did not want the trouble of phoning/email to complain. (more)

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 26, 2008
I was e mailed to say the delivery was delayed.I e mailed back a query which was NOT responded to.When I phoned I could not be identified by way of the order number! and had to give my name and e mail address.I was then informed the fitflops would be on their way in a day or two,they arrived today. (more)

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 24, 2008
when i purchased my product there was no mention that they were out of stock. It wasn't until after the order was booked and my money taken that they tell me that the product is not in stock.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 24, 2008
easy transaction. great product. thanks

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 21, 2008
I checked on kellkoo about best buys and totally fitness came up as the best price. However, Kellkoo said the p&p was free but when I submitted my order to Totally Fitness they charged p&p. I am very happy with my purchase but think I was misled on this point. (more)

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