Totally Fitness Store Reviews

Store Details

Store Ratings* Summary

Overall Rating:
   Not Yet Rated


Totally Fitness

Over 1,000 customers have rated this store since 2004

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

Not Yet Rated – less than 20 reviews in the last 180 days.

What does this mean?

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Totally Fitness


Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 2  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2008-09-24
Placed original order 15/8, no confirmation and nothing on order history, so placed order again 22/8. Money debited twice on credit card, I had to chase for a refund. Told of delivery date and twice it got cancelled and finally was delivered 19/9....
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Online Shopper
2008-09-19
I ordered two articles but in the package there was not the most expensive (suunto gps pod) and the parcel was intact.
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2008-09-06
I placed my order and a week and a half later had to follow it up because it hadn't arrived. I was told they were out of stock of one item and awaiting a delivery. I asked them to keep me informed. Another week went by and still I'd heard nothing....
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 3  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2008-09-05
I placed the order on 24 July & received acknowledgement & that they had taken my money.Chased 31st & they were awaiting delivery, chased 11 Aug - still waiting delivery. Chased 21st - stock arrived will dispatch 22nd. Chased 3rd Sept & said want my...
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Online Shopper
2008-09-02
I waited 14 days for delivery of a pair of sandals that were shown as 'in stock' when I ordered(I was quoted 7days delivery) before I emailed enquiring when delivery would be made. I was told that the items were not made available by their supplier...
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Online Shopper
2008-09-01
I tried to contact totally fittness becasue an items was very last. HAD NO CONTACT TO SAY IT WOULD BE SO LATE AND VERY DISAPOINTED.
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2008-08-26
published delivery time was 3-7 working days. when delivery was not forthcoming i emailed customer services for an update. nil response. i emailed a further 2 times still nil response. i then telephoned 5 times. no-one called me back with details...
Would Shop Here Again: 3  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2008-08-25
First order never appeared although I had a reply to my email, which I sent after 10 days, saying the goods had been dispatched. A week later I rang, and an extremely helpful staff member checked the order and arranged for another order to be sent...
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2008-08-22
the item was listed as in stock on their web site. when it failed to arrive after two weeks i contacted the store by phone to be told the item was un-available with no delivery forecast. payment was taken at the time of order. the store made no...
Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2008-08-18
I have cancelled my order and requested Totally Fitness to return my credit back into my accountwhich was done within fourty eight hours on that was on the13/08/08.Would like to have the confirmation from Totally Fitness.