Garden Buildings Direct Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.1

Garden Buildings Direct
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2004

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 7.8
On Time Delivery: 8.5
Customer Support: 7.8
Products Met Expectations: 7.9
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*Ratings are for the past 180 days only.

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Reviews of Garden Buildings Direct

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-06
instuctions for the summerhouse could do to be a bit more informative
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-06
Parts were missing from my order. I e-mailed to ask for missing bits to be sent but instead was asked to ring 0871 customer care. Person immediately promised to post missing bits. This should have been response to e-mail.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-06
The middle of the doors need extra hinges as the doors are bowing in the centre,and not enough supports for the hinges and padlock to screw into. I have bought two more hinges. Thats all,so not a bad report. The shed is good for the money.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
The service was exceptional ordered and dilivered within four days .
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Excellent service, prompt delivery, delighted with product.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-03
There were a few confusing elements in the instructions, which meant i had to take apart part of the shed to redo.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-02
Well done .The Delivery was a day early to my surprise .
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
The whole experience of dealing with Garden Buildings Direct was a pleasure to behold in this day and age - brilliant customer service kept informed daily during order and despatch process (e-mail), delivery personnel prompt,efficient & courteous.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
Very satisfied with the shed. I think the only thing i would alter would be the instructions, a bit difficult to follow in places.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 4 Products Met Expectations
Online Shopper
2009-11-01
I purchased 2 garden sheds from gardenbuildings direct, cheapest price, but you get what you pay for! Not the best quality,stated delivery on internet as 2-5 working days,took 8, some screws missing but had to make do, couldn't be bothered for more
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