Tumi Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

Tumi
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2002

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 9.4
Products Met Expectations: 9.1
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*Ratings are for the past 180 days only.

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Reviews of Tumi

Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-12-16
I HAVE NOT RECEIVED THE ITEM!!!! I can't give feed back on the experience because we have not received anything. I would like to know the status. Please advise!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-12-16
I just wish more stores carried the color of the item that I ordred
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-15
the purchase was a birthday gift already given. It was exactly as ordered and shipped in time for presentation. Thanks
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-14
Please do not have the product information or company name written all over the box. The item that I ordered was a Christmas present and I am lucky that I was home in time to receive it or it would have been ruined for the receiver! Thank you.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-12-13
I ordered a wallet on Nov 28th for Christmas. The item will not be delivered until mid to end of January as it is on back-order status. This is so disappointing.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-12-10
Feel that gift box should have been complimentary - it is if you purchase in the store ...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-09
Once again - superior products delivered in a superior way!
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-12-07
Ordered 2 large jackets and received 2 smalls. The customer service person said they had other instances of the wrong size being sent out. Now the jackets are out of stock so I am jacket-less! but I like Tumi and I will order again so here we...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-07
Excellent products and great service. Just what I expected.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-07
TUMI PRODUCTS ARE THE BEST FOR A COMBINATION OF DESIGN, CONSTRUCTION, DURABILITY, USEABILITY, PACKABILITY, APPEARANCE AND PRACTICALITY.
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