42nd St Photo Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


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Over 5,000 customers have rated this store since 2002
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.6 On Time Delivery: 9.1 Customer Support: 8.8 Product Met Expectations: 8.9
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 80% 77% 85%
Icon: NeutralNeutral 20% 8% 6%
Icon: NegativeNegative 15% 9%
*Ratings are for the past 180 days only.

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Reviews of 42nd St Photo

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
One of the items that I request to acquire was an original battery in the value 99$. And the item that I got is alternative battery in the value 30$

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 6.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 16, 2008
Original ship date was from CA warehouse to NY. But they called me when it got to NY to advise me of the ship date to my home. Good.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 16, 2008
Thanks for being willing to ship by USPO. I would not have purchased otherwise.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 6.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 09, 2008
Customer rep calls me in order to change my order, without any request from me. I accepted it because I really need that product. So rep charged me more because of this change. Besides, although I ordered my basket with 2-day delivery by a delivery fee of app. $17, customer rep requested and charged me $10 more for delivery. He said me that my previous delivery was expired because of this product change. I really could not understand what you did here. I am disappointed, despite I had shopping at your merchant by a friend reference. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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2 out of 2 people found this review helpful. roy
Jul 03, 2008
Great service friendly staff. Would highly recommend. Extremely helpful. Roy

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008
I am still waiting for an invoice of my purchase

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 02, 2008
Great job.

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Would Shop Here Again: 2.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 2.0  Customer Support
Products Met Expectations: 7.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 30, 2008
Salesperson tricked me into buying expensive memory card. When I tried to cancel it the day after nothing happened. The international warranty I ordered was not applicable to the camera I ordered even though it was a selectable item as an accessory.The warranty I needed was four times as expensive. (more)

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42nd St Photo has posted a response to this review. Read full review


Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jun 25, 2008
Easy use web site, excellent prices, rapid delivery(with standard shipping), and although purchase was online a service rep called me and verified my purchase as well as upgrading my accessories at unlisted deeply discount prices

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Would Shop Here Again: 5.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 4.0  Customer Support
Products Met Expectations: 6.0  Products Met Expectations
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2 out of 2 people found this review helpful. Online Shopper
Jun 18, 2008
Some of the things that were sold in the accessory pack were not worthwhile and the battery was not even the same brand as the device. I would have gladly purchased a name-brand compatible battery if I'd known. Matter of fact, I ended up buying one elsewhere. (more)

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