NationalBusinessFurniture Store Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


NationalBusinessFurniture
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2002

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.6
Customer Support: 8.0
Products Met Expectations: 8.8

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of NationalBusinessFurniture


Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 7  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-07-01
Shipping was a little slower than I expected but that sometimes happens in AK. I was surprised to see that the chair was unassembled upson delivery. A note somewhere in the product description that it comes that way would be a suggestion for the...
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 8  Products Met Expectations
Online Shopper
2009-07-01
The only thing I was dissatisfied with was that the invoice included sales tax even though I faxed our tax exempt information the same day I placed the order; otherwise, we are satsified with the purchase.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-06-16
Bookcase was slightly damaged-we were able to fix the product, but appeared to have some rough handling in the delivery
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 5  Products Met Expectations
Online Shopper
2009-05-04
The website shows the order is still in process. The ordering website says there was same day shipping, but I don't believe it would have taken that long. There might just as well not be anything said about order status since it is wrong and...
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 8  Products Met Expectations
Online Shopper
2009-04-20
Took too long to put together, but otherwise a very nice piece.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-04-17
NBF was simply great!
Would Shop Here Again: 1  Would Shop Here Again
On Time Delivery: 1  On Time Delivery
Customer Support: 1  Customer Support
Products Met Expectations: 1  Products Met Expectations
Online Shopper
2009-04-02
I have not received my order! Would appreciate a phone call.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-03-30
I am very pleased with the desk and will recommend your company to others in our office. One piece was cracked when delivered and there were no questions; a new piece was ordered immediately.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-03-30
I expected order 6-10 working days, but received in appr 4. Very quick shipping, and although I had to put together, it was very easy to follow the directions, and only took appr 10 minutes to get it set up.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 5  Customer Support
Products Met Expectations: 5  Products Met Expectations
Online Shopper
2009-03-16
My $500 chair was received as a pile of parts that were thrown loose into a large unreinforced cardboard box. There was not even one piece of paper in the entire box. The box was taped together with narrow, transparent packing tape. I could go on.