US Appliance Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

US Appliance
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2001

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.4
Customer Support: 8
Products Met Expectations: 8.9

*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of US Appliance


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-09
Very good product. Excellent reception. $5 less than any other
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-09
Purchasing from US Appliance was a fairly easy and definitely economical way to buy an appliance. However, free delivery was a joke and very inconvenient for a large appliance like mine since the stove was placed at the curb.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-08
Everything went very smoothly from the time I ordered to the time we recieved our items. We did receive one damaged item, but US Appliance was very responsive & a new one was on it's way within a couple of days.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-08
US Appliance fine; delivery service poor. Difficult to determine delivery date; finally arrived 2 hours after promised range.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-08
After looking for months I got a 42' HDTV at the best price, saved $200. The web site was easy and US Appliance e-mailed me all the paperwork needed and the delivery company e-mailed and called me to get the TV to me on time. The TV works great.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-08
Wasn't able to track via home delivery, but that was ok since they scheduled the appointment a week in advance. They did a great job deliverying.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-10-06
this is my first time purchase from you so it very hard for me to do. until i have receive my merchandise and check conditions
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-06
Good service - ordering online was easy - the prices were a lot lower than at other retailers.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-06
I was very satisfied with my purchase.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-05
I was really not sure if it is a good idea to purchase appliances online but I?m glad I did!!! It was MUCH cheaper then at any of the stores and I could choose anything I wanted!