US Appliance Store Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall Rating: 8.7


US Appliance
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2001

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.7
Customer Support: 8.5
Products Met Expectations: 9.1

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of US Appliance


Would Shop Here Again: 0  Would Shop Here Again
On Time Delivery: 0  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 0  Products Met Expectations
Online Shopper
2009-07-02
I feel from the date of purchase to the actual delivery date was quite a long time, eventhough the expected delivery date sent was 07-07-09. The order being processed must have taken over a week because that's when they finally sent the tracking...
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 6  Products Met Expectations
Online Shopper
2009-07-02
Decent communication. Excellent shipping rate when compared to other companies selling same product (charged $9 vs. $33-$57). This was the decision maker to buy from US Appliance.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-07-02
Their pricing is competitive, product quality is superlative, and my purchase was delivered much sooner than promised.
Would Shop Here Again: 8  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-07-01
Was not notified via email about the shipment or tracking info on product. I had to call to find out info. I thought that I would have been notified by email.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-06-30
The purchase of the Hamilton Beach toaster thru US Appliance via the internet was a very satisfying experience.
Would Shop Here Again: 10  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 8  Customer Support
Products Met Expectations: 10  Products Met Expectations
Online Shopper
2009-06-30
It took only 5 days for my appliances to be delivered from the time I ordered them. Almost as fast as buying locally and the pricing was great.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 8  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-06-30
I expected to receive my order sooner.
Would Shop Here Again: 5  Would Shop Here Again
On Time Delivery: 5  On Time Delivery
Customer Support: 9  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-06-29
It took over a week from the time the order was placed until the item shipped. When I called about the availability of the item at the time the order was placed, I was told that there were over a hundred in inventory.
Would Shop Here Again: 7  Would Shop Here Again
On Time Delivery: 9  On Time Delivery
Customer Support: 7  Customer Support
Products Met Expectations: 3  Products Met Expectations
Online Shopper
2009-06-28
Not enough info available to totally evaluate the product features.
Would Shop Here Again: 9  Would Shop Here Again
On Time Delivery: 10  On Time Delivery
Customer Support: 10  Customer Support
Products Met Expectations: 9  Products Met Expectations
Online Shopper
2009-06-28
I was very pleased that my product came earlier than expected, and it was in perfect condition.