Shoes.com Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Shoes.com
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store since 2001

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9.1
Customer Support: 8.8
Products Met Expectations: 8.7

*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Shoes.com


Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-16
no comment at this time
Would Shop Here Again 4 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 4 Products Met Expectations
Online Shopper
2009-11-16
Great shoe
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 4 Products Met Expectations
Online Shopper
2009-11-14
Loved everything about my order except the material with which it was made.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-14
great shoes great service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-14
I have been ordering shoes for years through shoes.com I already have another order.I don't go to a shoe store anymore
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-14
I did not receive any communication regarding this order, other than an automated email from Paypal saying that I had a refund from the vendor. I was not contacted by the vendor at all, and do not know the reason the order was cancelled.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-14
I really like the shoes I ordered,I wore them to work the next day.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-06
Pleasantly surprised at the good fit! I've never bought shoes online and was a little concerned. Very satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
I have ordered several times from Shoes.com and have always been very pleased with my orders!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-02
Quality product and quick delivery. Very pleased with my purchase!