Hotwire Store Reviews

Store Ratings* Summary

Overall Rating:
   Rating in Progress


Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations

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*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Icon: Good Good
Icon: Satisfactory Satisfactory
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Reviews of Hotwire


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-20
wish map was more accure it on how far the airport was to hotel
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-19
it would be useful to know what the dates of travel were, rather than the date the reservation was made ......... then I could remember and evaluate the experience OR whether that trip for which I made reservations on a particular date has taken...
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-19
Great trip
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Online Shopper
2009-11-19
US Airways booked the flights to close. I missed 2 connections and was offered nothing in return.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-19
Two of the places didn't have me in their system. I was glad I brought my reservation/confirmation with me. No problems after that, but had it been a busy season, it would not have been good.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 3 Products Met Expectations
Online Shopper
2009-11-19
The hotel was great, however, I did not get a ocean front room as advertised on the hotwire site. I was told that it would be another $100 for that type of upgrade.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-19
We did not feel the Raddison in Durham met the same standards as other 3 start properties we have stayed in. The bathroom was really tiny and the tub did not look like it had had a good scrubbing. The Holiday Inn Express in Kinston was a little...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-19
Very good
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-19
Great new hotel
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-19
Hotwire is great, but Alamo gave me a car that stank of cigarette smoke. It was 10:00 p.m. & I was too tired to go back in & ask them to give me a different car. I got kind of cold & wet while driving the car!