Shoebuy.com Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

Shoebuy.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2000

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 8.8

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Shoebuy.com


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-18
I ordered the boots for my step-daughter for Christmas.It was easy to order them & the customer service was great! I HOPE she will like them & I wont have to return them but if I do, it looks like its an easy process and that IS appreciated!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-18
I was extremely satisfied with the service from Shoebuy.com. It turned out though that I needed to order a larger size so I returned the shoes for an exchange to a larger size which was not available which left me a bit disappointed.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 4 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-18
Ordered Size 8 shoes medium with the with was huge need to return them. I thought they might have been defective or the rejects!!! Will think twice about ording again.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-18
nature????????????????????????????8.5???????
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 5 Products Met Expectations
Online Shopper
2009-11-18
PRODUCT WAS SOMEWHAT DISSAPOINTING. STRAP ON ONE SHOE KEEPS COMING APART SERVICE OF DELIVERY WAS GREAT
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-18
Great service,selection and prices
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-18
I have been extremely satisfied doing business with Shoebuy. My shoe size varies due to foot problems, and I have ordered and returned many pairs of shoes. I have also been thrilled to find stylish, fun shoes that are comfortable.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-18
Fast shipping,a great price and an odd shoe size that I cant find in the stores.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-17
We were very pleased with the value, and the name brand. We were also pleased with the sale on the shoes the day we purchased them on-line. You were prompt with delivery and even gave us a percentage off the shoe after it was delivered.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-17
I got two surveys before the shoes arrived.