Shoebuy.com Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

Shoebuy.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2000

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.9
Products Met Expectations: 8.7

*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Shoebuy.com


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 2 Products Met Expectations
Online Shopper
2009-11-05
Perhaps even if they weren't lace-ups, the stocking slipper style would not have worked for me, so I have passed them on to a friend. I LOVED the cushiness. The soles would not stay under my feet.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
I am very satisfied at this time
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Very pleased with all aspects of my first purchase and will certainly buy my shoes from you. Thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
As usual, Shoebuy.com was a very satisfactory company to purchase from.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
The representative told me when I called that he would honor the discount from the 20% off Halloween sale email I got the morning after I placed the order. But he took $20 off rather than 20% off. Still happy, but he should have done what he said.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-05
The shoes did not fit therefore, I needed to return them. When my size comes I guess an 8 medium or B width I would like to try again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Simple and easy ordering process, with prompt delivery and good quality products.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Love my boots and they were delivered promptly!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
This is the second time in 3 months that I have purchased shoes from Shoebuy and would do it again - they have many styles to choose from and very comparable prices to the stores and it saves me time and gas -
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
VERY PLEASED WITH MY FIRST TIME EXPERIENCE WITH SHOEBUY.COM. I PLAN ON PLACING MORE ORDERS IN THE FUTURE....