Music123 Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.5


Over 75,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.5 On Time Delivery: 8.5 Customer Support: 8.5 Product Met Expectations: 9.0
Overall Rating Summary Past
Week
Past
Month
Past 3
Months
Icon: PositivePositive 92% 90% 86%
Icon: NeutralNeutral 8% 5% 5%
Icon: NegativeNegative 5% 9%
*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of Music123

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
good trasaction

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
Very good item quality...Good shipment timing...and very satisfied.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 15, 2008
It's been PERFECT!!! THANK YOU MUSIC123!!!!!!!!!!!!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 15, 2008
When I opened the package 2 out of 3 items were MISSING. I had to call customer service and they couldn't guarantee me when the correction would be made. I ordered this merchandise well in advance for an upcoming weekend gig that is out of town....now I'll have to play without it. I just hope they don't double bill me whenever they decide to send the re-order. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 14, 2008
Music 123 has always been competitive price wise, helpful and prompt. I will continue to be a satisfied customer.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 13, 2008
Music 123: This is the second time I have been asked to execute a customer survey, which I don’t mind doing, however, the way in which I was asked, is completely annoying: "Our records indicate that we have not yet received the completed evaluation of your recent online shopping experience at Music123. Please confirm you have received your shipped item(s) from the order you placed on 06/28/2008…" Do I have to explain why this is irritating? If BizRate was doing its job, they would not have to bother your customers more than once, nor would you (Music123) have to pay Bizrate, for what appears to me as amateurish and otherwise uninformed market research. DBF (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 13, 2008
execlent place to shop, and do business. already have my next items to buy in my shopping cart.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 12, 2008
I really like music123 !! I have used them before and will use them for the next purchases ...

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
Again, I cannot explain how gratified I am with my first experience with Music123 I honestly love this place, I used to use Musicians Friend but had alot of difficulties with them and hassles, I feel that Music123 is a much more organized/Helpful/Knowledagble/Courteous company and I have now officially changed my go-to company for music equipment to MUSIC123! Thanks again to Tyler A & Julia R with their help. Much appreciated! (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 7.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
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0 out of 0 people found this review helpful. Online Shopper
Jul 10, 2008
I was happy with the process and the items recieved. I felt due to the dollar amount the shipping should have been free. In fact the web site said free shipping by the speaker cabinet. when I went to check out I found the charge for size and weight. I was not happy about that. (more)

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