Backcountry.com Store Reviews

Store Details

Store Ratings* Summary

Overall Rating: Overall rating: 9.3

Backcountry.com
BizRate Certified Ribbon Customer Certified
Over 100,000 customers have rated this store since 2000

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.4
Customer Support: 9.2
Products Met Expectations: 9.2

*Ratings are for the past 90 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Backcountry.com


Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 5 Products Met Expectations
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Online Shopper
2009-12-24
items looked used
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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tuckerman09
2009-12-24
As always, another great experience with backcountry.com!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Biggnick
2009-12-24
There was a blizzard right after I ordered my product but I was still very surprised that I got the item right on time!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2009-12-24
great products - but this particular parka is too big, AND it is cheaper at CookiesKids.com
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
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Steve
2009-12-24
Backcountry at times lacks selection of a product as compared to what is offered by the manufacturer.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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WisSmith
2009-12-24
Item was delayed due to weather...nothing Backcountry was responsible for. I appreciated Backcountry informing me of the dely.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
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tvchick
2009-12-24
I was amazed how fast my order was delivered!!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
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Online Shopper
2009-12-24
I have always received the best customer service and received my orders in a timely manner from backcountry. I do wish there were more sizes available from time to time.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
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Friedpickles
2009-12-24
I liked the price/vaule of the product.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
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Online Shopper
2009-12-24
The Backcountry.com merino bliss shirt could have a better cut. The arms and the upper back ( shoulder muscles used to move a kayak ) are a bit tight. The price is fantastic, though, and the shirt is pretty much what I had expected.