Buy.com Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.8

Buy.com
BizRate Certified Ribbon Customer Certified
Over 1,000,000 customers have rated this store since 1999

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 8.2
Products Met Expectations: 8.8

*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Buy.com


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
A co-worker gave me your info (he's in the IT dept). I was very pleased.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-29
customer service Reps need to speak clearer English. They were difficult to understand at times.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
Buy. com is a very good place to buy from, have purchased many times in the past with no problems.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-29
The product was shipped on time, and it worked. I'm completely satisfied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
Excellent prices, quick delivery, and response to quesitions. Great place to shop.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
buying from buy.com is always a good experience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
Very nice purchase. I am going to start to watch for another great deal on the same type of product now for my daughter.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 2 Products Met Expectations
Online Shopper
2009-11-29
The product was received slightly damaged with missing parts and manuals. The return process was quick, professional and painless. I was even provided with a coupon good for my next purchase. Unfortunately, I haven't received the replacement yet.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
I like Buy.com
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-29
I was satisfied with getting my shipment in 2 days because I paid extra, but a little upset when I realized it came from california and since I am in Arizona it would of come in 2 days anyway without paying extra.