American Eagle Outfitters Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.4


American Eagle Outfitters
Not Customer Certified
Over 525,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.5 On Time Delivery: 8.3 Customer Support: 8.0 Product Met Expectations: 8.5
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive — 93% 89%
Icon: NeutralNeutral — — 6%
Icon: NegativeNegative — 7% 5%
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*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of American Eagle Outfitters

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 2.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 25, 2008
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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 1 people found this review helpful. Online Shopper
Jul 22, 2008
It's a good store. It is somewhat cluttered at times but only during the holiday seasons. Prices are moderate, not expensive but not conveniently cheap.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 22, 2008
American Eagle has a great selection of poplular clothing for extra tall men at reasonable prices! Quality is good! Delivery is quick!

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
The AE website is a great place to pick up the last of clearance items, even though it may be difficult to find your size, and all of the latest product line ups. The close ups really help you see the designs you are purchasing as well.

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Would Shop Here Again: 3.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
Nice clothes, but VERY SLOW to fill order. Ordered on a Friday, and finally left the warehouse on Thursday! Over 4 business days for order to leave warehouse. They use cut rate shipper that took more than a week to get it to my door. Don't buy from them online, unless you got the time! 2 weeks total to get 2 pairs of shorts. (more)

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
We like the quality of clothing from AE and check the Clearance section for great bargains. Occasionally, the color/style of the item ordered was not what we expected, but we did not need to return those items. Living in a small town/rural area, shopping online is ideal for us. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		1 out of 1 people found this review helpful. Online Shopper
Jul 16, 2008
Pros- it was very easy to find what i was looking for with very few clicks no wondering around on usless pages. Cons- unable to see what the total charges were going to be with out going throught the entire check out system.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 16, 2008
This website is well put together. You can find every item with ease. Shipping prices are reasonable and availability of products is great! Highly recommend!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
Have always liked Amer Eagle, and it's so much easier online than going to the store.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 08, 2008
AE website is very easy to use. Items are in categories and easy to find. I would reccomend this store and using their online site, I love it. I do'nt have any cons about them.

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