Aveda Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

Aveda
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2008

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 8.2
Products Met Expectations: 9.3

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Aveda


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-19
I love Aveda and will not use anything else on my hair. I would also recommend to anyone my hairdresser, Head Office of Spalding.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-18
Aveda - absolutely fine. Love the products and the website.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-17
Love Aveda but this was the first time I had ordered goods online & had a problem with delivery. I tracked the parcel with DHL to find out when to expect delivery the info stated that my goods had been delivered/signed for at a time when nobody was...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-14
I ordered products very late on a Thursday evening and received them on Monday morning: the order was well packaged and correct. I couldn't ask for more.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-12
I had been unsuccessful purchasing the small hand creams at the local Aveda stockists for some time and eventually decided to buy online. The icing on the cake was the free postage.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-10
Great service, thanks!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-10
Because the parcel had to be signed for and could not be left I still have not got the order. I will have to go to delivery company to pick the order up. Won't be able to order again as can't guarantee anyone being home to sign for order.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-09
Delivery driver left parcel outside in the rain! Not good when he was supposed to get a signature!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-08
I'm happy that now I am able to claim points when shopping online for Aveda products.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-08
good experience once the address problem was resolved