FragranceNet.com Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.9


Circle of Excellence
FragranceNet.com
BizRate Certified Ribbon Customer Certified
Over 125,000 customers have rated this store since 2000
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.0 On Time Delivery: 9.0 Customer Support: 8.8 Product Met Expectations: 9.1
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive — 82% 92%
Icon: NeutralNeutral — — 2%
Icon: NegativeNegative — 18% 6%
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*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.com directly at the point-of-sale check-out.

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Reviews of FragranceNet.com

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Would Shop Here Again: 0.0  Would Shop Here Again
On Time Delivery: 0.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 0.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Morkarn
Jul 01, 2008
I tried to contact the customer service in a few occasions without any answer by their side. I deduce there is no customer service whatsoever.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 28, 2008
Love the fact I can still buy Realm women as it's not available in the stores in the Des Moines metro area anymore. I had received a sample of Polo double Black and it smelled really good on my boyfriend. I bought this as a secret surprise for him on our 1 year dating anniversary, maybe evne sooner! (more)

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 27, 2008
I DON'T LIKE SURVEYS!!!!!!

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 23, 2008

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Would Shop Here Again: 6.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 17, 2008
I was disappointed to have to pay £13.30 to take delivery of my order.I feel that maybe it should have been mentioned on your web site,but also appreciate that I should have realised there would be tax to pay.I am extremely pleased with my purchase.Thank You.Maureen Hodgson. (more)

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Would Shop Here Again: 1.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 1.0  Customer Support
Products Met Expectations: 1.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 16, 2008
Inefficient service, trouble tracking my order. The items I paid for havent reached me.

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Would Shop Here Again: 7.0  Would Shop Here Again
On Time Delivery: 4.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 16, 2008
slow delivery

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 3.0  On Time Delivery
Customer Support: 8.0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 16, 2008
Problems with customs :'(

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 15, 2008
Is there any other possibility than post (DHL ?, FedEx ?) to deliver faster ?

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jun 15, 2008
The delivery time is realy good !! I didn't expect the items at the time that I received it.

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