Ebac Direct Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Ebac Direct
BizRate Certified Ribbon Customer Certified
Over 100 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 8.4
Products Met Expectations: 8.9
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*Ratings are for the past 180 days only.

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Reviews of Ebac Direct

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-15
received confirmation email stating they will email when item is to be delivered. Did not receive one.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-13
have not received items yet
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-09
Very posotive experience all round. Customer service advised that product would be delivered by Friday and it arrived as adivsed. Customer service gave good advise on product i nneded
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-28
Great customer service when product I ordered was not available
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 7 Products Met Expectations
Online Shopper
2009-10-27
Couldn't find availability of purchasing filters online with my initial purchase. Contact by email wasn't responding.Hard to answer all questions exactly, but have given overall view of how I feel regarding this purchase, quality and performance so...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-25
I tried to ring EBAC about my old dehumidifier but all I got were excuses about busy lines even after 30 mins. not good enough. I shall be writing to them.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-23
Excellent service. Really good to be able to track order.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-21
First time experience with the company its web site and its service - all excellent
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 5 Products Met Expectations
Online Shopper
2009-10-18
product delivered on time. dehumidifier very noisy (vibrating) and had to turn it off, waiting for a replacement to see if it is any better otherwise will have to have a refund
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-18
The unit is great and is quiet and compact, it is great for drying clothes and soon fills up the water container. A super purchase highly recommened.
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