Victoria's Secret Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.5

Victoria's Secret
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store since 2000

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.7
On Time Delivery: 8.9
Customer Support: 8.7
Products Met Expectations: 8.2
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*Ratings are for the past 180 days only.

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Reviews of Victoria's Secret

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-24
I wish it didn't take so long for exchanges. I returned the coat that I bought but won't recieve my exchange for 6-8 weeks. Its a bit frustrating but its okay because I know it fits because I have the same jacket but in a different colour.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-24
I am very pleased with the quality of my purchases. I will definitely order from Victoria's Secret in the future.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-24
Thank You!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-23
Shipping was on time, all items fit correctly, overall great shopping experience.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-23
I love my purchase. I'm glad you were offering free shipping on any order, because the store did not have the items that I needed. I'm glad I was able to purchase the items at the same price as the store.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-23
I loved what I recieved, I just no longer needed the pants so I did not want to have them just hanging around my room. But I did like everything I recieved.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-23
I have shared my free panty awards w/co-workers in order to get them into your store to check out the products..especially the bra's. I am an older women and have been complimented when I wear sweaters, I have expressed that it is my VS bra.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-23
I think the website should include more pictures of the items because often times the items look a lot different than in the website
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-23
All the items I wanted to order were not available. However, I very pleased with those that I did order and received. I will be ordering the unavailable as well as other items in the future.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-22
excellent products and will order again and also recommend to others
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