SportsDirect.com Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

SportsDirect.com
BizRate Certified Ribbon Customer Certified
Over 75,000 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 9
Customer Support: 7.7
Products Met Expectations: 8.8

*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of SportsDirect.com


Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 6 Products Met Expectations
Online Shopper
2009-11-21
I have only been refunded for 1 of 2 items returned. Also the cost of the return was very expensive and I would be reluctant to order again because of the chance of having to return items.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-21
i would like a contact number 2 be able 2 contact incase of a prob, and if their is a number, put it in a ovius acsable palce
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-21
Bike was small for adult size, wanted exchange for bigger, but given no viable options. When I emailed them, they referred me back to invoice and website, which was no help.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-21
Fantastic service. I only ordered on Saturday afternoon and received Monday
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-21
As usual very good service with top brand products at affordable prices. Will definately be using again
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-21
Excellent prices, very quick postage, I will continue to shop from sportsdirect
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Online Shopper
2009-11-21
Having purchased a bike, was very pleased with delivery time and the look of it, the only disapointment was the need to make adjustments to brakes and gears which is beyond my abilities which means having to pay someone to make necessary adjustments.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-21
I have received the wrong item- I ordered astro trainers and have received football boots and I have had to return them at my own expense. How fair is that?
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-21
Everything is good except for the site is not part of the www.clubwebsite.co.uk football teams cash back incentive scheme, so I would check those stores first before using sports direct.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Online Shopper
2009-11-21
Packing adequate, one pair of shooes no box, DHL delivery fine, but the tracking information not so good.