Fragrance Direct Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9.3

Fragrance Direct
BizRate Certified Ribbon Customer Certified
Over 5,000 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.4
On Time Delivery: 9.5
Customer Support: 8.9
Products Met Expectations: 9.3
See detailed store ratings

*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of Fragrance Direct

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-09
Excellent and speedy service.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-07
This was a very satisfactory and speedy transaction.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-06
I was v plsd with my experience. Site was easy to navigate and the product info was clear. It was quick and simple to register and my order was delivered in time.A very +ve experience, wouldn't hestitate to use FD again and will recommend it to my...
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 7 Products Met Expectations
Online Shopper
2009-11-05
When i made my order FD they had to verify my payment through paypal and almost wasted five days forwarding emails and calling to ask if my order had been accepted. Finally five days after I had put in my order they confirmed that it was processed.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
many thanks for a good straightforward transaction-no problems and items well packaged.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-02
Great prices, swift delivery - expectations exceeded
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-31
After I had placed the order,I realised that had I placed 2 items of the same product, I would have saved on postage. So, I emailed them to cancel my original,so I could place an order for 2 items. It was a friday 7:30pm transaction.They refused to...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-30
Speedy delivery, will use again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-28
would highly recommend to friends & family ,1st class service,very pleased.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-27
excellent service at an excellent price - well done!!
1  |  2  |  3  |  4  |  5  |  …