Bobbi Brown Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

Bobbi Brown
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.2
Customer Support: 8.8
Products Met Expectations: 9.2

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Bobbi Brown


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-19
Received much quicker than I expected and beautifully packed - thank you
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-18
order was delivered in 2 days excellent service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-16
I selected the gift wrapping option and was disappointed to find a small Bobbi Brown gift bag in the package that was not even big enough for all the items purchased. Wont select that option again.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-16
Next day delivery was paid for but it was not delivered until 3-days later. DHL claim that they tried to deliver but this in an absolute lie; it obviously got too late on a Friday for them to be bothered.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-16
I'm very pleased with every aspect of Bobbi Brown's service in respect of this order. I will be ordering again soon. Thank you.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-12
I was a bit disappointed that I didnt receive a free gift bag as advertised by the website, I felt this was misleading because you had to spend over a certain amount to get the gift bag.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-10
I love the product but the delivery let it down-the courier put a poorly filled out card through my door with the wrong address so I didnt know the delivery was for me-then they tried again and left it with a neighbour without my permission.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-08
I would just like a more accurate colour guide on the lip gloss
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
ABSOLUTELY ;LOVED ALL THE PRODUCT- YOU NEVER DISAPPOINT
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-31
Fantastic products & fantastic customer service - what more can I say ?