Normans Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

Normans
BizRate Certified Ribbon Customer Certified
Over 2,500 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9
On Time Delivery: 9
Customer Support: 8.5
Products Met Expectations: 9.4

*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of Normans


Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-24
Some sort of exterior packaging would have been nice, rather than just a documents enclosed envelope stuck to the outside of the product box. As this was a present, it was fortunate that the recipient was not at home at the time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-23
I don't think i have ever dealt with ANY company as helpful and effecient as Normans. I mistakenly ordered the wrong size guitar which was immediately shipped but when I rang the very helpful assistant recalled the delivery and arranged redelivery....
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-20
the whole process was a disappointing a many times. when u engage into internet sales u've to put into place good logical policies. i ordered on friday but got a response on monday.never got a notification of goods out of for delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-19
I was very impressed with the very rapid delivery
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-19
item delivered 2 days after ordering. first class post
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-16
Excellent order processing and delivery - couldn't be faulted
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-15
I was impressed by the prices from Normans and would definitely consider them for future purchases. I haven't been able to comment on the equipment itself as it's a Christmas present and so hasn't yet been opened. Very quick delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-12
Easy to order - Prompt Delivery - Quality product - Good choice
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-11
fantastic service and tracking was brilliant and order delivered on time.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
I tried my best to stop the delivery happening on a day I was unavailable but I found it impossible. I couldn't contact the delivery firm at a point which would effective, i.e. York. Delivered twice, with good grace I have to say.