zooplus.co.uk Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

zooplus.co.uk
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2007

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.8
On Time Delivery: 8.9
Customer Support: 7.9
Products Met Expectations: 8.6

*Ratings are for the past 180 days only.

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Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of zooplus.co.uk


Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-02
Excellent service - no other comments required.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-20
Very good
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-19
Ordered and delivered with no fuss.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-05
Excellent product giving great value for money. Well packaged with fast and reliable delivery. Great order tracking by Zooplus kept me well-informed of my order status. Fab!!
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-30
Would have liked notification that the delivery had been left with a neighbour.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-29
Ordered item on Friday, delivered 9.00am Tuesday morning. Fantastic.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-29
Although I like shopping with zooplus as they sell good quality products the orders are often badly packed & therefore some items damaged. Customer services always sort out the problems quickly. It would be better to sort out the problem with...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-28
I noticed that a lot more items than normal were out of stock. Sadly this inc some I wanted. Parcels arrived ripped and open but tinned goods so ok.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-23
This is the 2nd time I have dealt with Zooplus and cannot fault the service. - Many thanks - Excellent.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-22
This old man found it very simple and easy to order and delivery was very good came when you said it would will shop with you again ,will recommend you to all my friends thank you.