Clinique Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Clinique
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.1
Customer Support: 8.6
Products Met Expectations: 9.1
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*Ratings are for the past 180 days only.

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Reviews of Clinique

Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-06
It would be great if the empty bottles/tubes could be recycled with you. I buy a lot of my products online, it would be great if there was a frequent purchaser programme or at least the promotions advertised on the tube were available online.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-06
easy to use website - good communication, great products = what more can I say
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Very fast service, well packaged, and as I've used Clinique for nearly 30 years I am delighted with their products.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-02
Very happy with my purchase and order.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
First purchase - so pleased that I place another.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-01
This is my second time of purchasing items on line and as on the previous occasion only one of the free samples arrived and again with no reason of why it was not sent.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
Excellent products at a reasonable price. Website ordering is so easy and orders delivered quickly.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 5 Products Met Expectations
Online Shopper
2009-11-01
The initial response when I requested returns documentation was excellent; however, I consider 30 days for a refund to be too long to wait.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-30
The only thing that didn't turn up was one of the samples - and I was actually really looking forward to receiving the sample as I was running low on the one that I had at home.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 6 Products Met Expectations
Online Shopper
2009-10-29
I placed an order and the delivery man dropped thew package with the porter in the building and did not see it necessary to drop a call card. It was with alot of drama and phone calls I got to find out who the package had been left with.
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