MAC Cosmetics Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

MAC Cosmetics
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.1
Customer Support: 8.3
Products Met Expectations: 9

*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Reviews of MAC Cosmetics


Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-18
I am very surprised about sending my tiny eyebrow pencil in such a massive box filled with tissue - totally unnecessary and it didnt go through the letterbox so my neighbour had to take it in as I was at work. very very very very very dissapointing.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-16
I reiterate previous comments. Products which are to be discontinued / colours to be discontinued - customers should be given a minimum of 2 months notice
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 6 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-16
As I was not home when the delivery was made I had to contact the courier to arrange further delivery. The courier was not very flexible with the delivery times and so I had to go to HIS house to collect the goods! so not too good.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-15
M.A.C Cosmetics provides excellent quality + wide range of products. The only downside is the price. This fact made me switch to Revlon (for my foundation + few other items) as the quality of their products is comparable, but price much more...
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-15
Beautifully gift wrapped thanks
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-14
Excellent service, delivered promptly and just what I expected. Well done!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-14
As I do not have a store nearby selling MAC cosmentics in future I will now be purchasing MAC products online as the easy to use, and the delivery ontime.. I have now learned that I may return goods I am not happy with too!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-13
very happy :)
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 7 Products Met Expectations
Online Shopper
2009-11-13
Quite a lot of products i wanted were out of stock and still are.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-12
My order was despatched on Friday 31st October 2009 and I only received it on 11th November 2009 very disappointed with the delivery service so i doubt I will purchase any mac online again and the nearest place i can buy it is a 2hr drive from my...