MAC Cosmetics Customer Reviews

Store Ratings* Summary

Overall Rating: Overall Rating: 8.8


MAC Cosmetics
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Over 2,500 customers have rated this store since 2006
Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1 On Time Delivery: 8.8 Customer Support: 8.7 Product Met Expectations: 9.1
Overall Rating Summary Past
Week		 Past
Month		 Past 3
Months
Icon: PositivePositive 95% 93% 93%
Icon: NeutralNeutral — 2% 2%
Icon: NegativeNegative 5% 5% 5%
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*Ratings are for the past 180 days only.

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Reviews of MAC Cosmetics

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 21, 2008
I love Mac cosmetics - they are so quick and prompt! The products are quick and prompt and I cant wait to buy from them again soon - thanks so much!

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 8.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 8.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
I have not contacted custoer services about this problem yet but when my parcel arrived, one of my products(the mac volcanic ash exfoliator) had leaked and the box was wet. When i opened i up, the piece of cardboard inside the lid did not fit properly and was hanging down. The other one was fine but this was a little dissappointing. (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 20, 2008
Loved the product and the service, can't recommend enough!! Can't wait to buy again.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 19, 2008
love MAC products. please bring back the mineralized skin finshes.

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Would Shop Here Again: 9.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 18, 2008
My item (Volcanic Ash Exfoliator) arrived beautifully packaged. I have already taken the opportunity to sample it and it is trully amazing!!! My skin feels so smooth and soft! I only wish it wasn't limited edition. Thanks MAC for making such a fantastic product! (more)

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Would Shop Here Again: 4.0  Would Shop Here Again
On Time Delivery: 1.0  On Time Delivery
Customer Support: 9.0  Customer Support
Products Met Expectations: 9.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 18, 2008
i cannot review your product because it has been over 1 week and i have not reseved my item!!! and cannot get anyone to call me back at the delivery company. totally shocking.

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 13, 2008
Thank you

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Would Shop Here Again: 8.0  Would Shop Here Again
On Time Delivery: 2.0  On Time Delivery
Customer Support: 7.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 12, 2008
The products are brilliant and so are the staff but courier delivery is frustrating! If it was royal mail delivery it could be leftand the local post office to be collected at a conveninet time. Although i appreciate i may just have been unfortnate in missing my courier and royal mail may not be the best option for all your customers!.... (more)

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 10.0  On Time Delivery
Customer Support: 0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
My daughter is delighted with the products yet again! An excellent product, good value for money, excellent service - what can I say except keep it up!

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Would Shop Here Again: 10.0  Would Shop Here Again
On Time Delivery: 9.0  On Time Delivery
Customer Support: 10.0  Customer Support
Products Met Expectations: 10.0  Products Met Expectations
Read full review 		0 out of 0 people found this review helpful. Online Shopper
Jul 11, 2008
I WOULD DIFFENTLY RECEMMEND THIS WEB SITE TO ALL MY FRIENDS,ALSO THE PRODUCTS IN THE PAST THAT I HAVE BROUGHT WOULD BE HANDY,IN YOUR KENSINGTON,CROYDON BRANCHES IN MAC AS I REALLY DID LIKE THEM.. THANK YOU, Miss C Higginson.

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