MAC Cosmetics Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9.1

MAC Cosmetics
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Over 10,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.2
On Time Delivery: 9.2
Customer Support: 8.6
Products Met Expectations: 9.1
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*Ratings are for the past 180 days only.

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Reviews of MAC Cosmetics

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 6 Products Met Expectations
Online Shopper
2009-11-06
The only reason I was that the product wasn't what I expected was because I ordered NW30 instead of NC30 thinking it was the more yellow tinged foundation NC30 rather than the orangey tinge in NW30.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
I am new to MAC cosmetics and was recommended to use their Prime & Protect SPF 50 cream by an indepdendent beauty therapist. I am very impressed with the product and will continue to purchase this in the future.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 2 Products Met Expectations
Online Shopper
2009-11-05
The products came very quickly,I was impressed. Very disappointed with the colour of the lipsticks, didn't seem at all like the colour on the web. I would have returned them but didn't realise I was able to, but that is my own fault.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
Frustrated by the order limit policy. The website is a little difficult to use.
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-05
the product is fine and delivery times were very good. My main comment is that the website is pretty close to illegible. Unless your customer is extremely young -in which case they won't afford you - the use of colour makes it very hard to read
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-11-03
I was very disappointed to receive the perfume bottle with a large crack in it. But in saying that the problem was quickly and easily resolved when i called customer services. Thank you
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 1 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-03
I am still awaiting a response from MAC with regards to my order which did not arrive on the named day which I paid for.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-02
My only slight criticism is that the colours online are not really a very good match.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
I found the products to be exactaly what I was looking for. I have always found MAC products to be the best and they produce excellent looks not matter what products you are using. I would recommend MAC and I will continue to buy their products.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-01
Love the cosmetics but I don't like the new style website - if you have poor eyesight like me it is quite difficult to see some of the colours clearly
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