pinesolutions.co.uk Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9

pinesolutions.co.uk
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9
Customer Support: 8.6
Products Met Expectations: 9

*Ratings are for the past 180 days only.

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Reviews of pinesolutions.co.uk


Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-19
Contacted company many times about my order.Never phoned back when they said they would. The hinges on one of the peices was broken.Spoke to someone and have e-mailed a request for a replacement hinge but still haven't got one.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-18
The whole ordering procedure was managed well right until the final delivery arrangements. Only by chance(checking my account) did I find that delivery of my item had been'arranged'by me and that it had been despatched.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-15
Very pleased with the service, speed of delivery and the helpfulnes of the delivery team.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 5 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-15
I was told that the order would be delivered between 2pm and 5pm but it did not arrive until 6.30pm. I understand that sometimes traffic is a problem but the driver didn't telephone to tell me he would be late and didn't apologise either.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-14
A very high level of standard to customer service was given from placing of the order to the delivery. It was a pleasure to place an order with such a professional company. Thankyou to all involved at PineSolutions.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-13
Very fast delivery and kept very well informed of estimated time of delivery. Product is excellent - totally met my expectations and same product as on the High Street much much, much cheaper. I will definitely buy from Pine Solutions in the...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-12
Good product excellent service
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-11
we ordered a desk it arrived when expected the quality was fantastic ,and i have already recommended pinesolutions .we looked at a lot of desks and by far this was the best we had seen and a great price to.
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 2 Customer Support
Products Met Expectations 5 Products Met Expectations
Online Shopper
2009-11-11
One item faulty. Alex Perry-Bower emailed to say he was handling our return. Filled in form and returned but no response. Emailed again..no response. What's going on? We've had this unusable bench sitting in out kitchen in a box for 2 weeks now.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-11
Really pleased with quality - solid furniture. However, on the computer desk, inner aspect of the feet had no colour/stain on it which lets it down.On the sideboard I think shelves would be preferable in all the cupboards. Good service & delivery.