Petra Cycles Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Petra Cycles
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 8.6
Customer Support: 8.4
Products Met Expectations: 9.1
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*Ratings are for the past 180 days only.

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Reviews of Petra Cycles

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-21
Prompt dispatch, rucksack cover was exactly what I wanted. Thank you!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-15
The thing that first attracted me to Petra Cycles was the price of the helmet I bought, but folowing this I was impressed with the ease of using the website and placing an order.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 4 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-09
Package was a bit late probably due to Post Office strikes.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-08
Thanks for a good service and product
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-07
Always been a helpfull company even when buying very low priced parts, customer help was freely offered.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-27
I had an issue with postage, but after an e-mail conversation with Peter I was very satisfied with the resolution, manner to which the situation was dealt with and the customer focus that was applied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-19
Petra Cycles has great customer service. Thanks for your help.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-11
Brilliant service. They were able to get a part that is quite hard to get hold of it and delivery it to me within a week. They even emailed me to say when they were sending the items. Great service - way beyond expectations.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-09
Took a little longer to get items than I expected, but on checking terms it was an item not held in stock
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-05
I have put that they did not arrive on time but I believe this was to do with the Royal Mail strikes as the order was dispatched the same day or day I after I ordered them, it's just that they did not arrive until a week later. Good service!
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