Petra Cycles Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.7

Petra Cycles
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.6
On Time Delivery: 8.6
Customer Support: 8.6
Products Met Expectations: 9
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*Ratings are for the past 180 days only.

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Reviews of Petra Cycles

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-27
I had an issue with postage, but after an e-mail conversation with Peter I was very satisfied with the resolution, manner to which the situation was dealt with and the customer focus that was applied.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-19
Petra Cycles has great customer service. Thanks for your help.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-11
Brilliant service. They were able to get a part that is quite hard to get hold of it and delivery it to me within a week. They even emailed me to say when they were sending the items. Great service - way beyond expectations.
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-09
Took a little longer to get items than I expected, but on checking terms it was an item not held in stock
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 7 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-10-05
I have put that they did not arrive on time but I believe this was to do with the Royal Mail strikes as the order was dispatched the same day or day I after I ordered them, it's just that they did not arrive until a week later. Good service!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-23
Very pleased with my purchase, I will definitely use Petra Cycles again.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-18
Service was quick, website was easy to use excellent
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-10
Website descriptions were a little vague, and could use more pictures, but price was excellent and delivery was prompt.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-06
you gave me wrong TNT online tracking number on the email responce,but its ok...
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-04
only problem i had was. I paid for "sign for" delivery. and it wasnt.
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