Hornet CS Ltd Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.4

Hornet CS Ltd
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2006

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.4
On Time Delivery: 8.6
Customer Support: 7.8
Products Met Expectations: 8.5
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*Ratings are for the past 180 days only.

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Reviews of Hornet CS Ltd

Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-07-22
Still Waiting !!!
Would Shop Here Again 5 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-07-21
Negative: The item ordered was out of production and not actually available, although the site showed a small number in stock.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-07-18
Brilliant service as usual
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 2 Products Met Expectations
Online Shopper
2009-07-07
I'm not sure how but I ordered and received the wrong item. Hornet CS couldn't have been more helpful when I contact them, and offered to exchange the item for the right one - all using freepost - exceptional customer service - greatly appreciated.
Would Shop Here Again 1 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-07-02
my order has still not arrived to date 03/07/09 when i paid through worldpay on the 26/06/09 i have to say i'm not impressed as i have printing work outstanding & i'm going to have to go into bath or bristol today to get cartridges,NOT ON!!!
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-06-10
Hornet are always very efficient and on the ball. Pity Royal Mail aren't so efficient as I expected delivery by 5th June and discovered, 2 hours after the mail delivery the package just left on the doorstep under the doormat!
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-06-08
When I put the cartridge in an error message came up, indicating that it was not the correct one. I have tried again and it seems to be OK. I'll come back to you if necessary. It says 28a on the Cartridge and I ordered a 28 (HP)
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-06-04
The product is "Epson Compatible" printer ink - until I've tried it for a while, I will not know if it lives up to expectations or not.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-06-03
First class service and very quich delivery. Great value for money. Have bought from them before and no problems.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-04-27
Excellent service and good quality products also there website is very easy to use. Will always recommend.
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