PC World Business Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 7.8

PC World Business
BizRate Certified Ribbon Customer Certified
Over 10,000 customers have rated this store since 2005

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 8.1
On Time Delivery: 8.1
Customer Support: 6.9
Products Met Expectations: 8.6
See detailed store ratings

*Ratings are for the past 180 days only.

Symbol Key

Customer Certified Ribbon Customer Certified
denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

Icon: Outstanding Outstanding
Icon: Good Good
Icon: Satisfactory Satisfactory
Icon: Poor Poor

Read more about ratings

Reviews of PC World Business

Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-12-13
Very efficient deliery service! VEry professional: checking that the order was actually ordered by the company.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 3 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-12-09
3 calls to local store to cancel order they called webteam for someone to call me. I received call from webteam querying an outstanding order! The website was not clear on using businessplus I see the website has changed and a new option for...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 3 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-08
Qty of 3 of the same item ordered (CDRW Pack of 12) arrived in 3 separate postage bags! On 3 separare days
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 6 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-12-06
"in stock" does not mean "in stock2 if you depend on a 3rd party to supply and PCWB does not know about the 3rd party's cut of time for delivery.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-06
Once again, next day delivery means 2 days. This time the van couldnt get out of the depot. Amazingly, the van sending the item got in ok.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-04
A professional company running a business in a very professional way. They tick all the boxes for me and I have no hesitation to repeat order or recommend them to anyone. Well done PCWB ;-)
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-12-03
ITEM WAS NOT AVAILABLE IN STORE SO WAS FORCED TO PAY DELIVERY WHICH I DINT'T WANT TO
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-12-01
Peter Evans in PCWB customer services has been excellent -- this is a very stressful time, after my main home-office computer failed suddenly last week, and the customer service from Peter and from PCWB has been fantastic.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-12-01
PC World Business provide an excellent ordering and delivery service
Would Shop Here Again 3 Would Shop Here Again
On Time Delivery 1 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-11-30
Ordered item not in stock but expected 2-3 days.Confirmation gave 26/11/09 delivery.Nothing arrived so rang (27th)to be informed there would be no more of this item available so cancelled order.I'm extremely disappointed with the process.
1  |  2  |  3  |  4  |  5  |  …