BlueNile.co.uk Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 9.2

BlueNile.co.uk
BizRate Certified Ribbon Customer Certified
Over 500 customers have rated this store since 2005

Would Shop Here Again On Time
Delivery		 Customer
Support		 Products Met Expectations
Would Shop Here Again: 9.1
On Time Delivery: 9.4
Customer Support: 9.1
Products Met Expectations: 9.4
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*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of BlueNile.co.uk

Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-11-06
I must say that I have been impressed with the service received and everything went as I was told it would.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-03
I am delighted with my purchase from Blue Nile.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-10-31
Excellent from the word go. Choosing online then talking to a person is great and the staff were extremely helpful, patient and understanding. Goods actually arrived a day early which was great for me and they are FABULOUS!. "I'll be back"!!!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-27
An excellent service for an excellent product. Customer services ad very polite and friendly and willing to help.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 2 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-22
My order was ship to Singapour first and then shipped to Madrid when it was sopoused to be sent the first time. I didn't like that, specially because we are dealing with a diamond's. You should put more attention to this kind of things.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-09-14
Great service and quality ring, I've already recomended to 2 further friends who have placed orders too!
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-09-10
I feel that the information on the website was inaccurate in terms of the estimated date of delivery of the package. I am travelling overseas and had to wait an extra day for the package to arrive.
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 5 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-08-28
What annoyed me about BlueNile was that the day after I purchased the earrings I received an e-mail offering 10% discount of the item purchased.Not very good customer service considering that mine was still getting delivered.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-08-27
The whole process was really easy and the wealth of information on the site on which diamond to get was very good. The ring exceeded expectations and my girlfriend is over the moon with it ... I would definately recommend this site to others
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-08-26
brillaint throughout once again!
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