Pure Collection Store Reviews

Store Ratings* Summary

Overall Rating: Overall rating: 8.9

Pure Collection
BizRate Certified Ribbon Customer Certified
Over 1,000 customers have rated this store since 2005

Would Shop Here Again On Time
Delivery
Customer
Support
Products Met Expectations
Would Shop Here Again: 8.9
On Time Delivery: 9
Customer Support: 9
Products Met Expectations: 8.7

*Ratings are for the past 180 days only.

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denotes stores that provide satisfactory service and are proactively committed to monitoring their customer's satisfaction by allowing every customer to provide feedback to BizRate.co.uk directly at the point-of-sale check-out.

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Reviews of Pure Collection


Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-02
MY ONLY WISH IS THAT PURE COLLECTION EXPAND THE COLOUR RANGE IN THE LOOSER FITTING CASHMERE JUMPERS TO MATCH THE REST OF THERE RANGES. THIS WILL ALLOW THOSE OF US WHO ARE TO SMALL FOR A 14 IN THE FITTED RANGE BUT TO LARGE FOR 12 TO FIND A HALF WAY...
Would Shop Here Again 8 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 8 Products Met Expectations
Online Shopper
2009-11-02
FOUR CRITICISMS:
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 10 Products Met Expectations
Online Shopper
2009-11-02
Product high quality, carefully packaged.
Would Shop Here Again 0 Would Shop Here Again
On Time Delivery 0 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-10-29
Liked velvet skirt size 14. Was too large round waist but fitted on hips. Jeans size 14 were too small.
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 9 On Time Delivery
Customer Support 9 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-29
I appreciate the quality and the classical styling, but I find it sometimes a bit too "sage".
Would Shop Here Again 6 Would Shop Here Again
On Time Delivery 8 On Time Delivery
Customer Support 8 Customer Support
Products Met Expectations 1 Products Met Expectations
Online Shopper
2009-10-29
Generally my experience is very good. However, it is my impression that the choice of colours has deteriorated in recent years.
Would Shop Here Again 7 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 7 Products Met Expectations
Online Shopper
2009-10-26
A good selection, in great colours. Some product not in stock, with a long waiting list, but overall a very good company with good marketing. I look forward to my next purchase!
Would Shop Here Again 9 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-26
Quality knitwear, beautifully packaged with spare thread - great! Reasonable speed of delivery. However, when you run a promotion that reduces the price of an item already ordered, I think you should automatically apply / refund the discount.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 10 On Time Delivery
Customer Support 10 Customer Support
Products Met Expectations 0 Products Met Expectations
Online Shopper
2009-10-25
The only reason I want to return the goods is because the colour does not suit me after all. I will order a replacement.
Would Shop Here Again 10 Would Shop Here Again
On Time Delivery 7 On Time Delivery
Customer Support 0 Customer Support
Products Met Expectations 9 Products Met Expectations
Online Shopper
2009-10-23
The web site has improved considerably over the 6 years that I have been a customer, as has stock availability and the range of choice. I slightly regret the lack of a printed catalogue (I haven't had one for a couple of years).