Powerful business intelligence

Unlike most review sites, Bizrate Insights collects data across a variety of pre-determined metrics to gain more detailed user feedback and provide powerful business intelligence.

All metrics can be benchmarked against your category or competitors’ customers’ responses. These benchmarks provide context or meaning to your own scores and help to provide competitive advantage over your competition.

Business Intelligence
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Gain and maintain customer loyalty

Customers are loyal to retailers who take good care of them, meeting their most important needs with every interaction. Bizrate Insights uses a combination of feedback and statistics to identify customers’ most important needs so that retailers know where to put their resources.

Display verified Google Seller Ratings

All the seller ratings we collect are verified purchases and syndicated to Google’s Seller Ratings service. This means that your store rating will be displayed next to your website Google listing, so helping with search engine ranking and delivering more traffic to your site.


Improve conversion and reduce abandonment

Bizrate Insights’ free Visit & Site Abandonment Surveys not only provide seller ratings, but also help retailers develop improvements that increase conversion by helping consumers gain the necessary confidence to purchase.

Over 6,000 participating retailers worldwide, including:

InterfloraJo MaloneM&CoOfficeCrucialRalph LaurenTimberland